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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,539 Reviews
Call Service Center (516) 447-3736

1,539 Reviews of Rallye Lexus - Service Center

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June 27, 2024

Mike Reidy is a consummate service professional. He is very attentive and responsive , and is always happy to answer all questions. Always impeccable service and experience. More

by PAULI555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mike here at Rallye Lexus. James Quinlan 516-676-8686

June 27, 2024

Your prices were outrageous. .My husbands swears he will never have our cars serviced there again. He probably won't want to buy another Lexus from Rallye. Do you really feel t More

by sheilarutig
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Joanna Oates
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686

June 25, 2024

I think your charges are very high. some places offer special discounts to senior citizens. you should also offer such special discounts to seniors. More

by JOHNNYV211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Rallye Lexus responded

Johnny, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

June 25, 2024

Danny semedo was very well informed & pleasant to work with , didn’t matter how many times I called him. More

by JASI0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Danny met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

June 24, 2024

Joanna Oates is terrific. She takes charge and ensures that there is always a wonderful service experience. More

by DFORDANIELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanna met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

June 22, 2024

Very good very very very satisfied, anthony is the best, hardly recommend. We are happy More

by PALCZAKCOM
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

June 17, 2024

The dealership is very professional and organized. The waiting areas are quite comfortable. Your car is always well taken care of. I highly recommend them. More

by lenorcase
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

June 15, 2024

Joanna was great. I love all their service advisors. I will be coming back for their excellent service. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna was able to help, and we hope to see you again! James Quinlan 516-676-8686

June 15, 2024

I had my granddaughter with me, and they had me in and out within an hour! Now that’s what I call service! More

by pamqbpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

June 14, 2024

Everyone was very curtious and helpful. I really like the video being recorded when the mechanic was working on my car More

by LILYHYTTYNEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team, Lily. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

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