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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,563 Reviews

1,563 Reviews of Rallye Lexus - Service Center

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December 31, 2023

Always very helpful and polite. Waiting room is clean. All work is explained to me and repeated if necessary More

by TCOTTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Maria here at Rallye Lexus. James Quinlan 516-676-8686

December 29, 2023

Very nice and helpful. Appreciate it and thank you Lexus. they could not start my Lexus with the remote and tell me I need an app to study car which I eventually started wi More

by KSUKRAM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

December 28, 2023

Joanna is an excellent Service Adviser. She is a professional who knows what she is doing. She treats me as a valued customer and helps me when ever she can. More

by STUROTHSTEIN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Rallye Lexus responded

Thank you for your kind words for Joanna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

December 22, 2023

All items were handled professionally and expeditiously Stafff was very pleasant and professional to deal with More

by LBRACCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 21, 2023

This is a very trustworthy car dealer. The sales staff are serious and responsible, and the staff in the car maintenance department are very professional. Great! More

by WEI616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

Dec 22, 2023 -

WEI616 responded

Thank you so much for all these years of service, and happy holidays!

December 19, 2023

Joanna was great and kept me advised about the status of my vehicle. The service experience was wonderful. More

by stacykap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review, Stacy! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joanna here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 18, 2023

The staff and the service department were extremely helpful. Jose from the show room was patient and explained all different areas of electronics in the car. Lauren Hu who sold the car to me was very w More

by mittermalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Rallye Lexus responded

Malik, Thank you so much for your excellent review! We are so glad that Lauren, Joanna, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

December 14, 2023

For each of the last 8 years, I have received outstanding services by Mike Montijo, Service Rep for Rallye Lexus. Rallye Services accommodations are outstanding and I feel Mike looks out for my best interes More

by LIEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 06, 2023

Michael Reidy is a terrific service advisor. He is thorough, thoughtful and very accomodating. The service and experience was first rate. David Blank More

by BASSBOYDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Rallye Lexus responded

Thank you, Dave, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. James Quinlan 516-676-8686

December 06, 2023

Staff are all knowledgeable,cordial and give expert advice/guidance on difficult decisions being made by me at different times in my visit .Weather it was repairs or financing a certified used suv .Gre More

by PTBBJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Vargas
Dec 06, 2023 -

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

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