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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,565 Reviews
Call Service Center (516) 447-3736

1,565 Reviews of Rallye Lexus - Service Center

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July 08, 2023

great professional service/courteous staff/good waiting area for customers/car was cleaned nicely /professionally More

by MEDMAN4847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Hyun
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Jul 10, 2023 -

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! Pam Palasciano 516-676-4000

July 04, 2023

Quality and informative work. Keeps you informed at all times of the status of the work. More

by STEVENBPOSNER
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Rallye Lexus responded

Thank you, Steven. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pam Palasciano 516-676-4000

July 03, 2023

Very pleased. The service tech who coordinated the call and mechanic who performed work are all top notch. More

by ARLCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pam Palasciano 516-676-4000

July 01, 2023

Angel, the service rep, was amazing in helping me out. She took care of everythin, right away.. However the front desk person did not know what they were talking. More

by sachinmohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGELICA
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Jul 04, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate the kind words for Angel and look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 30, 2023

Very efficient and professional. Great service as always. Have been coming for years and only gets better. More

by GGONSA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Rallye Lexus responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback! Pam Palasciano 516-676-4000

June 30, 2023

Everyone is very friendly and knowledgeable. Had a great experience in buying my off lease vehicle. More

by RFGIUSTIESQUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pam Palasciano 516-676-4000

June 30, 2023

Our salesman Tony was very easy to work with and treated us very well. He kept us posted on when our new car would be delivered. He quickly responded to phone calls and emails. There were no surprises… More

by nek48
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Rallye Lexus responded

We are very happy to hear Tony provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pam Palasciano 516-676-4000

June 24, 2023

The service people were extremley poilite and knowledgeable service was completd on time well done More

by SSOKOLOW
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! Pam Palasciano 516-676-4000

June 23, 2023

We were pleased with the service that we received. Everyone was very helpful and pleasant. The waiting area was comfortable and it was lovely that coffee and snacks were provided. More

by ASQLIMF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Pam Palasciano 516-676-4000

June 21, 2023

Great costumer service. The waiting area is clean and comfortable. The provided service was explained More

by tomicu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2023 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. Pam Palasciano 516-676-4000

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