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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,563 Reviews

1,563 Reviews of Rallye Lexus - Service Center

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March 26, 2025

Horrible Everytime I go there to get service there is horrible! I only go there because I live very close to it but I prefer larchmont Lexus next time I will drive an hour to get better service more , mo More

by MELMANZDA12KNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rallye Lexus responded

Sorry to hear that we did not meet your expectations on your recent service visit. We strive to provide each and every guest a positive service experience. If you would like to discuss further I am available to answer and listen to any concerns you may have. Please give me a call at 516-629-7644. Looking forward to speaking with you. James Quinlan Service Manager

More
March 26, 2025

Excellent service and attention. Very professional I have been dealing with Rally over twenty five years, Never idisappointed More

by WEEBER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

March 22, 2025

Mike Reidy is always, friendly and courteous and provides the appropriate information and follow-up while the car is in for service. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye Lexus responded

Bill, Thanks for sharing about your experience with Rallye Lexus. Mike and our team appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

March 22, 2025

Everything went well and I waited for my car. I was there about 1 hour More

by SILVER550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye Lexus responded

It's great to hear that Richie, Mike, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

March 22, 2025

A perfect 10! Had an excellent experience at Rallye Lexus—quick, easy, and completely frictionless. Everyone was competent, courteous, and made the whole process f More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that Joanna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

More
March 19, 2025

Couldn't be happier with the service and professionalism of all the staff. A big difference from previous experience from a different Lexus dealership. More

by DrJCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

March 14, 2025

The service at Rallye Lexus is always great. Mike Reidy was extremely knowledgeable and car was completed on time and very clean. More

by DUFFY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mike here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

February 28, 2025

The team at Rallye was professional and easy to work with especially as this was my first time to buy a car via the internet. More

by TODDGARTMAN
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Rallye Lexus responded

Todd, thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Tetta 516-629-7600

February 24, 2025

I am very pleased to work with Mike Montijo who does an exceptional job. Have been working with Mike for several years. More

by WJBGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we Mike was able to help, and we hope to see you again! James Quinlan 516-676-8686

February 23, 2025

Top-Notch Service at Rallye Lexus! Joanna Oates at Rallye Lexus is simply the best! She’s professional, efficient, and truly cares about her customers. She made my service experienc More

by TEAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Rallye Lexus responded

Thank you! Joanna and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

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