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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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December 14, 2021

Service people are very courteous, communicate v. Well. Waiting area is nice & complimentary car wash helps. More

by VPASRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 14, 2021

I get excellent service from them. Especially Pam Palasciano who has been my service rep. for years. This is why I’ve been going to Rallye Lexus in Glen Cove for close to 35 years. More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 15, 2021 -

Rallye Lexus responded

Thank you for reviewing Rallye Lexus! We're glad to hear that Pam has been such a pleasure to work with during each visit with us and we look forward to taking care of you next time!

December 13, 2021

I've always had a good experience that the dealership. They are kind and considerate and the area is always clean. More

by MCANCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Rallye Lexus responded

We're so glad you always have a great experience here at Rallye Lexus! Thank you for dropping by to leave us a review - we sincerely appreciate the kind words. See you next time!

December 08, 2021

They are a great dealership that is interested in their customers. I will give them a rating of 5 stars as an overall rating for the entire dealership. More

by STUROTHSTEIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Rallye Lexus responded

It was our pleasure to assist you. Thanks so much for trusting Rallye Lexus with your service needs. Have a great day!

December 08, 2021

The service manager was very knowledgeable and very polite would love to work with such a person More

by AMOLPATIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Rallye Lexus responded

Thank you for the great review! We strive to deliver seamless and communicative service, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Rallye Lexus!

December 06, 2021

Everything was great except we called to say there was a traffic jam and we would arrive just about at closing time. Her only response was that they close at that time and that is all. More

by SCLAFANL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Rallye Lexus responded

We really appreciate your extra communication when you encountered traffic. I'm sorry to hear that your call was not met with an understanding and accommodating response, and I will share this feedback with the proper team members. We thank you for bringing your automotive business our way, and we hope you'll continue to rely on us for all your service needs in the future! Kindly, Pam Palasciano - Service Manager - 516-629-7646

December 02, 2021

Great service. Friendly and professional service advisors. I purchased all my Lexus SUV from Rallye Lexus mainly because of the excellent Service Department. More

by Godfreyh
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Lexus responded

We're glad our service department's excellent performance has kept you a loyal customer! We hope the newest vehicle is exceeding expectations, and we appreciate you trusting Rallye Lexus with your business. Enjoy!

December 02, 2021

Terrific dealership. Service was excellent. All the people at the dealership did their best to make the service a pleasurable experience. More

by AARONSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Rallye Lexus responded

Hi Aaron - We are happy to hear that our team went above and beyond to assist you! Thank you for trusting Rallye Lexus with your business, we hope to welcome you back for any service needs that may arise in the future. Drive safely!

November 30, 2021

They are great to work with. If you have a problem with your car, the Service Department will try to accommodate you. More

by STUROTHSTEIN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Rallye Lexus responded

Thank you for the wonderful feedback! It's true, the Rallye Lexus team always strives to go above and beyond to assist our guests. Have a great day!

November 29, 2021

Rallye Lexus provided excellent service. The place was clean and very comfortable. The staff were very friendly and professional. Highly recommended. More

by RENJIANZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Rallye Lexus responded

Your recommendation means the world to us! Thank you for trusting Rallye Lexus with your business and for sharing your thoughtful feedback. We hope to work with you again in the future!

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