Rallye Motors

Worst ever customer service experience buying a car I was strung along for days, after carefully verifying inventory and making an appointment to view 2 cars. I confirmed my appointment the morning of, I was strung along for days, after carefully verifying inventory and making an appointment to view 2 cars. I confirmed my appointment the morning of, and texted to confirm the vehicles were at the dealer, before making my near 2 hour trip. I was clear that I was going to make a purchase and got confirmation of both cars being there and waiting. When I showed up, 1 of the cars had been sold 2 days prior (a day that Larry told me would be impossible to get the car out of storage, otherwise I would have come that day) and the 2nd car was purchased literally as I arrived in the showroom. Complete waste and total disregard for the value of my time. More

Agent very helpful damage to SUV during wash. Agent aware will take care of issue when I return to LI New York. I will return for repair in September. aware will take care of issue when I return to LI New York. I will return for repair in September. More

Very efficient and accomadating. Using this dealership for years. There has been some changes but then again what hasn't?? They do an excellent job. They were very pleasant even in Using this dealership for years. There has been some changes but then again what hasn't?? They do an excellent job. They were very pleasant even in the face of covid. More

Happy buyer Always Satisfied with Rallye. Never a problem.... service always wonderful...and our sales agent Tom, too we’ve been using for many years now....a Always Satisfied with Rallye. Never a problem.... service always wonderful...and our sales agent Tom, too we’ve been using for many years now....also has always been very accommodating for us... More

Excellent service The overall experience was great! Florence had a great attitude and thoroughly explained things to me. She was professional and got things done quickl The overall experience was great! Florence had a great attitude and thoroughly explained things to me. She was professional and got things done quickly and accurately. Recommended! More

Jerry Sherry provided excellent customer service and is a professional sales associate . He goes over and beyond my expectations always . The best salesmen I have met in the car industry . professional sales associate . He goes over and beyond my expectations always . The best salesmen I have met in the car industry . More

professional expensive, but worth it. Very good service. Wish they still had pick up and delivery. Rob was a pleasure to deal with.. Service performed as promis expensive, but worth it. Very good service. Wish they still had pick up and delivery. Rob was a pleasure to deal with.. Service performed as promised More

Every single person seems to be courteous and know their task. All of them are very professional and efficient. Whole facility is very neat and clean. task. All of them are very professional and efficient. Whole facility is very neat and clean. More

overall good experience great experience with Steve Augustine and this dealership. always professional and knowledgeable and easy to do business with. Looking forward to do m great experience with Steve Augustine and this dealership. always professional and knowledgeable and easy to do business with. Looking forward to do more business in the future More

Great spot for Benz services! Overall Experience was good, Service Rep Patrick was friendly! All of the employees are professionals and knowledgeable! They provide courtesy vehicle Overall Experience was good, Service Rep Patrick was friendly! All of the employees are professionals and knowledgeable! They provide courtesy vehicle and do complementary car wash!! More