Rallye Motors

Outstanding Service Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication th Overall outstanding service provided at this service center. My service rep Vincent Vetere was the absolute best! He kept in constant communication throughout the entire process. Calling me when they figured out the issues and when ordering parts and their arrival. Vincent was also very understanding about having to drop my loaner car off some hours after the service was completed. A consummate professional and true asset to this company. Highly recommended! More

Knowledge and Helpful I had bad experience with the Delivery Specialist, Fred and went the Sales Manager. He brought me Andy to take care of the opening questions. Even I had bad experience with the Delivery Specialist, Fred and went the Sales Manager. He brought me Andy to take care of the opening questions. Even though Andy is in the sales and the service he provided me was not his responsibility and the sale was through other salesman, Tom Walton. Andy demonstrated care and knowledge, which is a treasure of Rallye Motors ion Roslyn. If you are not sure who should be the salesman you should look for, Andy FU is my recommendation. More

I trust my smart car only to this man! I bought my smart fortwo from Rallye some time ago. In the very beginning, I had an issue with a faulty key fob, and then a leak in back window. Both I bought my smart fortwo from Rallye some time ago. In the very beginning, I had an issue with a faulty key fob, and then a leak in back window. Both times they were warranty issues, and both times I had Kenny. He took care of things for me and my car came back, issues solved and with light hearted banter included. I always email him with issues I have, and he answers my questions promptly and saves the trip to service if my issue can be solved stupidly easily. Recently I went in for my windshield issue. He took care of everything for and was able to get me a kick-xxx loaner. As always his funny quips and conversation make the experience great. I forget im in there for a problem with my car. He's a stand up guy, and Rallye Motors needs to acknowledge him and give him a bonus or promotion or something. He is an asset to Rallye. And he is the only reason I continue service with Rallye. More

Gl 550 warranty Keith assisted me with my issues on my GL550. Could't of ask for a better person to deal with. Keith listens and understand your needs and works with Keith assisted me with my issues on my GL550. Could't of ask for a better person to deal with. Keith listens and understand your needs and works with you. Thanks again. More

Just Spectacular. I started dealing with Jay Johanas roughly a year before actually buying an S550 from him. You would think that after a few months, his impatience wou I started dealing with Jay Johanas roughly a year before actually buying an S550 from him. You would think that after a few months, his impatience would surface, but it never did. Jay is truly an asset to Rallye Motors and to the Mercedes brand image. A real gentleman, a passionate car expert and never pushy. I hope through the years, I will continue to buy Mercedes vehicles from him. Thanks again, Jay! More

THE BEST MercedesBenz Dealership Hands Down I recently bought a Certified Pre-Owned AMG from Rallye, and after completing the transaction, I can tell you that this is the best dealership I have I recently bought a Certified Pre-Owned AMG from Rallye, and after completing the transaction, I can tell you that this is the best dealership I have ever dealt with. I dealt exclusively with Victor Cosme. He answered every question I had, made the whole process completely pain free on my end, and took care of absolutely everything, including getting my car to me. Victor knows his stuff when it comes to MB vehicles, but more importantly, he knows people, what they like, and what they need to feel completely satisfied. I also just recommended him and Rallye to several of my co-workers as we were discussing my vehicle today. HIGHLY RECOMMENDED!!!!! More

the best mb service center Marie was excellent, very friendly, very knowledgable, provided great advice and suggestions for maintenence without pushing anything down my throat. Marie was excellent, very friendly, very knowledgable, provided great advice and suggestions for maintenence without pushing anything down my throat. Service was completed within an hour, when I had expected to wait for a couple hours. All in all the best service appointment I've had in a very long time. Will definately look to Marie and the team at Rallye MB for future service needs. More

Superlative Sales Experience I can honestly say that our recent experience purchasing our pre-owned Mercedes Benz S Class was Superlative, not Excellent, Superlative. We decided I can honestly say that our recent experience purchasing our pre-owned Mercedes Benz S Class was Superlative, not Excellent, Superlative. We decided to drive 235 miles from our Md. home to purchase from your dealership. My first acquaintance with my Salesman Victor Cosme was over the phone. His gentle yet persuasive mannerism in describing the vehicle and assurance that the vehicle would meet our needs convinced us to make the long trip. We made this trip, not once, but twice. The first time up was to meet and test drive the car. The second trip was to pick it up. Victor was never pushy. As a matter of fact he spent the better part of the early afternoon working with us to understand the car and the buying experience with RallyE. He personally provided instructions on the best route to the dealership and afterward to the New York Convention Center. Upon review of the car I found many imperfections that i asked to have corrected prior to delivery. He personally monitored the repairs and recontacted me with updates to put me at rest that everything was being accomplished as I had requested. All of the financing was handled swiftly and professionally by Victor and Eric Weiner. Eric was also a true gentleman to deal with during all phases of the transaction. I am an avid Car Guy but I must say that this experience tops them all. One additional point, buying a car can be traumatic especially when you are 235 miles from home. We were treated like relatives that lived two blocks away. After delivery, Victor came through again with an understanding of how you keep the customer happy no matter what happens. Md. has some weird rules on window tinting which required us to remove the tint prior to it being passed during the vehicle Inspection process. Victor made sure that we had RallyE Motors stood behind us every step of the way. We love our car, but most importantly we love the way we were treated by everyone at RallyE Motors. Even the gentleman that met us as we arrived with the Lease return was up to the occasion . He greeted us and proceeded to inform us of how he was personally there to assist us out of the lease vehicle while he helped place our personal belongings in the purchased vehicle, Wow! I work in Healthcare and we are now being evaluated by the public for which the government has criteria that we must meet to remain viable. We need to score 10's on Customer satisfaction surveys. Well, if RallyE was a hospital, my opinion is that you would receive a 20! Thank you Victor, Thank you Eric, and Thank you to the gentleman that met us in the parking lot and made us feel like Royalty, and to all the Managers that greeted us with respect and admiration. Please know that buying a Mercedes Benz is a privilege that not everyone has the opportunity to experience. I have been blessed to have the chance to buy my third Benz and I can wholeheartedly say that buying from you was a Treat! All of my colleagues and friends are learning about the well kept secret in Long Island New York named RallyE Motors Mercedes Benz. I feel like writing to Germany to let them know just how professionally and expertly you Guys sell their product. Keep up the Superlative work and don't stop caring!!!! More

Warranty repair on a C300 I recently had some warranty repairs done on my C300. The entire process went perfectly. My Service Advisor Vincent Vetere addressed all my concerns I recently had some warranty repairs done on my C300. The entire process went perfectly. My Service Advisor Vincent Vetere addressed all my concerns had my vehicle repaired quickly. My Loaner Specialist Stephen Paladino had a loaner car waiting for me immediately after dropping my car off. The entire process from scheduling the appointment to vehicle pick up was great. My C300 was washed and vacuumed, spotlessly cleaned, and all my concerns were addressed and corrected. Thank you for a job well done. More