3,431 Reviews of Rallye Motors - Service Center
Easy to get appointment, courtesy, easy to pay, well done, keep you up to date done, keep you up to date More
Very efficient check in and quick attention from my service advisor, who also kept me well informed about the status of the work that needed to be done. The work was completed quite expeditiously and t service advisor, who also kept me well informed about the status of the work that needed to be done. The work was completed quite expeditiously and to my satisfaction. An all around quality service experience. More
The service was excellent. And Rob Carlson is a wonderful person and service manager Rob is a pleasure to work with and is attentive to all my needs. And Rob Carlson is a wonderful person and service manager Rob is a pleasure to work with and is attentive to all my needs. More
I thought the way they handled my issue was unethical and I’ve already explained this in detail. I also had someone call me to ask for more info, and they said they would get back to me the following day and I’ve already explained this in detail. I also had someone call me to ask for more info, and they said they would get back to me the following day and never did. Just proves my point that this dealership does not respect or care about their customers, and for the reason I will never buy another car from them or refer them to potential customers, unless Rallye makes it right. Please call me if you would like me to explain again. More
I dropped off the car for a recall. I arrived there and I had no problem with the brakes. The next day, I came to pick it up, and they said the car had an oil leak from the brakes. But I arrived there and I had no problem with the brakes. The next day, I came to pick it up, and they said the car had an oil leak from the brakes. But I wasn't told that there are absolutely no brakes. As I drove to the parking lot, I picked up the car and noticed that I had no brakes and could hardly stop the car. I went back inside, all shaken. I talked to the manager, and he said I asked him to tow the car. He said he has to get approval. But he didn't show any reaction that I could be killed if I drove the car without any brakes. I wondered what would happen if I drove it on Northern Blvd or any highway to get home in Great Neck. It could be a disaster. 'mm very thankful that 'mm alive. More
Ken is highly knowledgeable and experienced. He is a pleasure to work with and goes out of his way to make sure that my car(s) get the proper attention from the technicians that perform the nec He is a pleasure to work with and goes out of his way to make sure that my car(s) get the proper attention from the technicians that perform the necessary services. More
Great service and very attentive to detail. Also great communication during the service process. Very accommodating for a loaner when needed. Also great communication during the service process. Very accommodating for a loaner when needed. More
John is professional and makes everything very easy. I would highly recommend him to deal with at Rallye. I would highly recommend him to deal with at Rallye. More
Solid, reliable, timely service. I have worked with John for many years and I trust his advice. I have worked with John for many years and I trust his advice. More
Excellent all the way around. Rob is a terrific service representative. Happy to work with them. Rob is a terrific service representative. Happy to work with them. More