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Rallye Motors - Service Center

Roslyn, NY

4.7
3,377 Reviews
Call Service Center (516) 588-7585

3,377 Reviews of Rallye Motors - Service Center

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July 23, 2025

Everything went as scheduled and Rallye Motors was very accommodating with a loan a car. Also, feedback was provided on what services were needed. More

by MC7490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear everything went smoothly and that our team at Rallye Motors was able to accommodate you with a loaner car. Providing clear service updates is part of our commitment to keeping you informed. We appreciate your trust and look forward to serving you again!

July 23, 2025

I bought a new 2025 car from this dealer and this car making a noise. I took my car twice but they can’t find or fix it. More

by zahidsyed9
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Milian
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2025

Excellent service from the moment stepped foot in the dealership … Ramiro is “The Best” paying attention to detail and taking notes on compliant … best staff welcoming smiles. ***** More

by MAHER.KALDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Rallye Motors responded

Thank you for the fantastic review! We're thrilled to hear you had an excellent experience from the moment you walked in. Ramiro truly is the best, and we’re glad his attention to detail made a difference. We’ll be sure to share your kind words with the team. Thanks again for the 5 stars!

July 18, 2025

Scheduling was easy, intake smooth, and wait time minimal. Check out was fast too. Recommended. More

by markmckew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trentino Manco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2025 -

Rallye Motors responded

Thank you for the great review! We're glad to hear the entire process—from scheduling to check-out—was smooth and efficient. We appreciate your recommendation and look forward to serving you again!

July 17, 2025

Up front and Personable service Timely and efficient Able to Taylor our car for my needs More

by DRRJSPINE3649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad to hear that you appreciated the upfront, personable service and that we were able to tailor the car to fit your specific needs. Providing timely and efficient support is what we strive for, and it’s great to know we hit the mark. Enjoy your new vehicle, and don’t hesitate to reach out if there's anything more we can do for you!

July 17, 2025

I have been helped by Kenny as my service advisor since I purchased my first Mercedes in 1999. His help has been invaluable. I rely on his expertise, his knowledge of the Mercedes brand and his concern for m More

by JUDAHKAT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you so much for your heartfelt feedback and for being a loyal customer since 1999! We're incredibly fortunate to have Kenny on our team, and it's wonderful to hear how much his expertise, dedication, and genuine care have meant to you over the years. Your trust in him — and in us — means everything, and we’re honored to continue supporting you with the highest level of service. We look forward to many more years of working together!

July 17, 2025

Excellent and fast knew exactly what I needed and had them in a very swift time More

by JONSLICK123456
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you for your great feedback! We’re so glad to hear that everything went smoothly and that we were able to quickly get you exactly what you needed. Your satisfaction is our top priority, and we’re always here to help whenever you need us. Looking forward to serving you again in the future!

July 16, 2025

Not right they charge extra for fluids (such as oil and washer) that should be included in standard service package. More

by SIMONTHEGREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Rallye Motors responded

Thank you for your feedback, and we’re sorry to hear about your concerns regarding the charges for fluids during your service. We strive to be transparent with all pricing, and we understand how important it is for our customers to feel confident in what is included in their service package. We'd appreciate the opportunity to look into this further and clarify any details. Please feel free to reach out to us directly — we're here to help and ensure your experience is a positive one.

July 16, 2025

John through the years has always provided us with excellent service, We are so grateful for his help and advice. More

by MRCNTNBUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you for your kind words and continued trust over the years! We're so glad to hear that L. John has consistently provided you with excellent service. His dedication and commitment to helping our customers truly make a difference, and we’re grateful to have him on our team. We appreciate your loyalty and look forward to serving you for many more years to come!

July 14, 2025

Very professional and responsive service was provided over a holiday weekend which was very much appreciated. More

by NAGDGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Jul 14, 2025 -

Rallye Motors responded

Thank you for your kind review! We're so glad we could provide professional and responsive service, especially over a holiday weekend. Your appreciation means a lot to us, and we're always here when you need us!

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