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Rallye Motors - Service Center

Roslyn, NY

4.7
3,334 Reviews

3,334 Reviews of Rallye Motors - Service Center

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November 05, 2021

Everything was perfect Carr seat has not been fixed.It Everything was perfect Carr seat has not been fixed. It seems that it is an imperfection in the seat design Numerous customers have the same problem More

by LWILENS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Nov 06, 2021 -

Rallye Motors responded

Thank you for sharing your feedback. Please let us know if there is anything else we can do to help.

November 02, 2021

As usual the best service dept in the country! Always a pleasant experience with helpful courteous staff More

by DENNIS.KLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Rallye Motors responded

Thanks for sharing your feedback. It's wonderful to hear that our team provided you with the best service, and they were helpful and courteous as well. Thanks for also mentioning that you always have a pleasant experience with us, we really appreciate it.

November 01, 2021

I have been going to Ralley for almost 12 years. They have not able to fix the oil leak in my car. First two years ago the charge me and the oil leak was not fixed. This year they charged me $3009.00 and More

by Muzaffar
Recommend Dealer
No
Employees Worked With
Katie Lyons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Gary White Service Manager Direct 516-801-2930

October 30, 2021

Hi service representative Julia was very communicative and helpful. Work was done in a timely fashion More

by MROSSFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Oct 31, 2021 -

Rallye Motors responded

It's wonderful to hear that Julie was very helpful and she made sure to communicate about your repairs. We enjoy hearing that you're pleased with everything. Thank you!

October 29, 2021

The service was as expected, professional / promt / expert. No complaints or improvements to recommend this time. More

by ALLENCLEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Rallye Motors responded

We're glad to know that our service team was very helpful and you're pleased with everything, thank you!

October 29, 2021

Right rear tire still losing air as it has from day one of purchase, not happy! More

by TCWORKWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

October 27, 2021

Great service. Nice clerks. Timely completion. I’m a long time customer and an always happy. More

by DFINPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Oct 28, 2021 -

Rallye Motors responded

Thank you for sharing your kind remarks. It's so nice to know that our team is helpful, and you're always happy with the great customer service you receive. Thanks again!

October 26, 2021

Very efficient and knowledgeable service rep. Picking up the car was a breeze. Everything was A+ More

by BARRY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Rallye Motors responded

Thanks for telling us about your recent visit. It's wonderful to hear that our team was very efficient and knowledgeable, and everything was easy.

October 24, 2021

I never experienced that level of humiliation and unprofessional approach in my life!!!!, on all levels from service adviser to general manager, stay away as far as possible More

by MYGALPERIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Vachris
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager
Oct 26, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Jeff Friedberg General Manager Rallye Motors 516-801-2996

Nov 09, 2021 -

MYGALPERIN responded

What would you do different, if you were the one that made the whole situation to happend, mark galperin ?

October 23, 2021

From the service Rep to the service foreman I was treated by total pros.I will refer other people to Rallye for services in the future More

by MelloOut59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Oct 24, 2021 -

Rallye Motors responded

Thank you for sharing your feedback. It's wonderful to hear that our team is very professional and you're willing to recommend us as well. Thanks again!

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