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Rallye Motors - Service Center

Roslyn, NY

4.7
3,333 Reviews

3,333 Reviews of Rallye Motors - Service Center

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August 06, 2021

Rob Carlson is the best to deal with knowledge is great he cares about you and makes sure the work is complete and you are satisfied More

by COMLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Rallye Motors responded

Thank you for sharing your experience working with Rob! It is a pleasure to be able to assist you. We look forward to seeing you again soon. Take care!

August 04, 2021

No doubt Ken Vachris is the best. He always greets friendly and cares with very professional at the same time. Thanks always, Kenny the Best!! More

by JAYLEE0
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Rallye Motors responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

August 04, 2021

Kenny is the very best. He CARES pure and simple. I always feel Comfortable that he will make sure he sees to even the minor things that I sometimes ask to be checked. Happy to work with him. More

by Energized Realtor Queens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Rallye Motors responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

August 03, 2021

They are very kind and having professional behaviors. Easy communication and quality of work are done. They know what they need to do. Thanks for all the jobs. More

by HOPE0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Aug 04, 2021 -

Rallye Motors responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 30, 2021

The service was done on time. Communication was great. The whole process was great. The service representative was great as always. Very satisfied with the whole experience. More

by JISTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Rallye Motors responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 30, 2021

Katie has been our service advisor since we started going to Rallye, she is absolutely wonderful. She makes every experience top notch. She is defiantly the reason we keep coming back. The service department More

by Jz1185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Rallye Motors responded

We appreciate your positive review! Thank you for being our customer. We look forward to seeing you again in the future!

July 29, 2021

Ralleye Motors are true professionals! from the minute you drop off your car for service to the minute you pick it up everything runs like clockwork. Couldn’t think of a better place to buy and service a More

by ANNCORN88
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Rallye Motors responded

Thank you for your great review, Ann! We are glad to hear that our team provided you with an excellent experience. We look forward to seeing you again!

July 27, 2021

As a physician who works M-F from 7am until 5-7 pm, it’s impossible to make a 3:30 drop off. Extremely discussed More

by SDK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Ken is the]e best have been working with him for years alway forthright and helpful in this difficult environment he does his best to keep the customer satisfied More

by CRAICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye Motors responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 22, 2021

I would not recommend anyone to u for service U guys create work that is not even there. and charge labour which is covered under warranty More

by CAOASADALI
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

Jul 26, 2021 -

CAOASADALI responded

I have already spoken to one of your managers last year but nothing came out of it. Even this time i send in My van for Warranty work and your manager Paul was charging me a fee for under warranty work. what a shame u dealership is robbing people. And yes one time is a Mistake 2 times is deliberate. so if this does not go on your website I will make sure that I will send an email to your MB head quarters and make them aware of your practices.

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