Rallye Motors - Service Center

Dropped off car on Tuesday, Friday at4 pm, I was told it was ready. Could not get there then, was arranged for Monday morning pick up, when car wash would be working. Paid my bill on line, texted 30 minute was ready. Could not get there then, was arranged for Monday morning pick up, when car wash would be working. Paid my bill on line, texted 30 minutes before I arrived to confirm and still waited 45 minutes for the car, which was never washed! Is this the same Rallye Motors we’ve been supporting for 35 years? Kenny lovely. The rest of service dept. makes me reluctant to buy another Mercedes. More

Kenny Vachris always takes the time to go over my service issues , I feel confident and pleased with his knowledge and and any concerns I have. service issues , I feel confident and pleased with his knowledge and and any concerns I have. More

I always receive prompt and courteous service.Details I always receive prompt and courteous service. Details regarding visit area Keats provided, and promised return calls are always honored. Payment an I always receive prompt and courteous service. Details regarding visit area Keats provided, and promised return calls are always honored. Payment and vehicle pickup are well coordinated and facilitated. More

Katie is the best !! Very accommodating and always pleasant ! She is the best service person I’ve ever dealt with at any dealership on Long Island ! pleasant ! She is the best service person I’ve ever dealt with at any dealership on Long Island ! More

They were able to fit me in to the schedule & took care of my issue. My Only wish was that the wait wasn’t so long. of my issue. My Only wish was that the wait wasn’t so long. More

Rallye motors in Roslyn is top notch. From sales sept to service and parts dept. we are always taken care of when we come to Rallye motors best staff ever service and parts dept. we are always taken care of when we come to Rallye motors best staff ever More

Vincent went out of his way to fix the problem, made sure I knew that there would be no problem in repairing my car.Thanks I knew that there would be no problem in repairing my car.Thanks More

With an appt for today my car was not able to be serviced because u had a backlog. Was told I couldn’t get my car back until next week. I have been buy cars at Rallye for 40 years. I am not happy. The least because u had a backlog. Was told I couldn’t get my car back until next week. I have been buy cars at Rallye for 40 years. I am not happy. The least u could have done is call me to let me know the situation & not have me come in. I’m very disappointed. Carole Martin More

One of the Receptionists was not friendly & seemed pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. More

Service was performed expeditiously and efficiently. I had the car back when promised and was provided a loaner car during the service. My service rep, Rob Carlson, was clearly very professional and help had the car back when promised and was provided a loaner car during the service. My service rep, Rob Carlson, was clearly very professional and helpful in making sure my car continues to run well. More