Rallye Motors - Service Center

With an appt for today my car was not able to be serviced because u had a backlog. Was told I couldn’t get my car back until next week. I have been buy cars at Rallye for 40 years. I am not happy. The least because u had a backlog. Was told I couldn’t get my car back until next week. I have been buy cars at Rallye for 40 years. I am not happy. The least u could have done is call me to let me know the situation & not have me come in. I’m very disappointed. Carole Martin More

Vincent went out of his way to fix the problem, made sure I knew that there would be no problem in repairing my car.Thanks I knew that there would be no problem in repairing my car.Thanks More

One of the Receptionists was not friendly & seemed pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. More

Another good service experience. Easy to schedule, smoothly handled drop off and pick up, nice loaner car, and nice people to deal with. Completely respectful of pandemic protocols. smoothly handled drop off and pick up, nice loaner car, and nice people to deal with. Completely respectful of pandemic protocols. More

Pleasure to work with Ken VachrisEverything is first Pleasure to work with Ken Vachris Everything is first rate from drive up to pick up. Work is completed in a timely fashion and the car is always cle Pleasure to work with Ken Vachris Everything is first rate from drive up to pick up. Work is completed in a timely fashion and the car is always clean when picked up. More

Service was performed expeditiously and efficiently. I had the car back when promised and was provided a loaner car during the service. My service rep, Rob Carlson, was clearly very professional and help had the car back when promised and was provided a loaner car during the service. My service rep, Rob Carlson, was clearly very professional and helpful in making sure my car continues to run well. More

Anytime our cars are serviced, we are given an estimate of thousands of dollars of work that is needed. Never fails and we always wait for the estimate. Then we bring it locally, and we are told years c of thousands of dollars of work that is needed. Never fails and we always wait for the estimate. Then we bring it locally, and we are told years can go by before that work may be needed. More

We were on our way to AC - celebrate my husband's 79th birthday. Info on dashboard showed rear tire was low on pressure. Exited 495 to Roslyn. In approx. 2.5 hours we resumed our travel to celebrate Z birthday. Info on dashboard showed rear tire was low on pressure. Exited 495 to Roslyn. In approx. 2.5 hours we resumed our travel to celebrate Zoltan's birthday. Excellent service (Milian) as usual! More

I've already filled out this form as I mentioned before, my advisor was very helpful and I am very pleased With the high-quality services provided however as I mentioned before, your front desk leaves a lot my advisor was very helpful and I am very pleased With the high-quality services provided however as I mentioned before, your front desk leaves a lot to be desired. I waited five minutes standing in front of the glass window while the woman at the desk who is highlighting forms didn't even acknowledge my presence I finally walked away as I had no interest in interacting with her and my advisor took care of everything I do not want to deal with this woman in the future as she does not embrace an ounce of humanism. I don't know if my neurological disability was the reason for her rudeness and I'm not making that conclusion whatsoever, but it was some thing I thought about. More

I have been a customer for thirty years and a have bought about twenty two cars from Rallye. Obviously I’m happy with this dealership and the manner in which I’ve been treated. In particular in the sa bought about twenty two cars from Rallye. Obviously I’m happy with this dealership and the manner in which I’ve been treated. In particular in the sales department I’ve had the pleasure of working with Robert Gershowitz for all thirty years. If he’s not available his partner Bob Bianchi also will provide outstanding sales advice. In the service department Ramiro Milian has been my advisor for twenty of the years and when he’s not available his colleague Ken Vachris will also provide great assistance. Needless to say I recommend Rallye and in particular the outstanding individuals mentioned herein. More