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Rallye Motors - Service Center

Roslyn, NY

4.8
3,426 Reviews

3,426 Reviews of Rallye Motors - Service Center

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January 31, 2020

Frank Ruzbarsky Review I found the overall experience to be extremely professional and would highly recommend Rallye. Rob made me feel like a life-long customer. These guys More

by FRANK.RUZBARSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Rallye Motors responded

Thank you for taking the time to share your wonderful experience with us! It is great to hear that our team was extremely professional and that you would recommend us. We look forward to your visit with us again soon!

January 30, 2020

Great Service Experience Top of the line dealership that never pushes unnecessary services. They are prompt, courteous and always seem to go the extra mile. Why shop anywher More

by FSTAMATATOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Rallye Motors responded

Thank you for your excellent five-star review and for your positive feedback regarding our prompt and courteous team members! We look forward to seeing you back again soon!

January 30, 2020

Rallye is a great dealership. My service advisor Steve took care of everything for me quickly and efficiently. All my concerns were handled and I was even offered a loaner. More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Brodman
Jan 31, 2020 -

Rallye Motors responded

Thank you for sharing your excellent five-star review with us! We are very happy to hear that you enjoyed your service visit with us and that all of your concerns were handled. We hope you visit us again in the future!

January 30, 2020

Your service adviser Lisa is very good and heloful and total team is co-operative and helpful too. But I didn't get co-operation from sales Department people. More

by KHALEQUE
Recommend Dealer
Yes
Employees Worked With
David Banco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Most valuable and co-operative is Lisa from Service Dept , Keith Brodman
Jan 31, 2020 -

Rallye Motors responded

Thank you for sharing your positive experience with our service advisor, Lisa! We hope you visit us again in the future!

January 28, 2020

Julia Mika is worth her weight in gold. She was able to follow up on everything needed to resolve my issue. My auxiliary battery was changed at Mercedes-Benz of Massapequa and created a chain effect of my More

by TC
Recommend Dealer
Yes
Employees Worked With
Julia Mika
Jan 29, 2020 -

Rallye Motors responded

Thank you for your excellent five-star review and for being a loyal customer to our dealership! It is wonderful to know that Julia was able to assist you and we look forward to seeing you back again soon!

January 27, 2020

Consistency We continue to be not only satisfied but impressed with the knowledge, professionalism, and customer focus of the Service Team at Rallye and have reco More

by RUNGHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2020 -

Rallye Motors responded

Thank you for your fantastic feedback and for being a loyal customer to our dealership! It is wonderful to hear that we are very consistent and that you are impressed by our knowledge, professionalism, and customer-focused team members. We truly appreciate your feedback and we are looking forward to continuing to provide you with excellent experiences!

January 27, 2020

Very helpful, informative, and professional. I purchased a vehicle for my business. David asked me some questions and recommended the right Sprinter with the options that would need. This is th More

by STORE6938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marsh
Jan 27, 2020 -

Rallye Motors responded

Thank you for your excellent five-star review and for being a returning customer to our dealership! We are looking forward to seeing you back again soon!

January 27, 2020

Great service center! Rallye Mercedes's service is amazing. You get treated very well! The wait is never long and they always keep you updated! Everyone is so friendly! More

by GENIE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Alpy
Jan 28, 2020 -

Rallye Motors responded

Thank you for taking the time to leave your positive feedback for our service center! It is wonderful to hear that you are treated well, your service is quick, and that our team is always very friendly. We look forward to seeing you back again in the future!

January 26, 2020

Dealer Unable to Fix a warrantied vehicle and I was told to maybe come back in 6 months. Service rep was polite but couldn’t help. More

by travelwojo
Recommend Dealer
No
Employees Worked With
Stephen Augustine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about your most recent experience, please be advised that this does not reflect how we conduct our business. Please give me a call to discuss this further. Thank you, Steve Augustine (516) 801 2982

January 25, 2020

Great service. Service advisor John great communication. Keep it up. Rallye rocks. Great welcome. Coffee and snack available. Quick response and timeframe for fixing the car faster than expected More

by XMGULA
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Rallye Motors responded

Thank you for sharing your fantastic five-star review with us! We are so happy to hear that you enjoy our friendly waiting environment and that we provided you with fast and great service. We look forward to seeing you back again in the future!

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