Rallye Motors - Service Center

Excellent My service was a pleasure, Lisa took me right away , my rental was waiting for me ... and I was updated during the day of the progress... My service was a pleasure, Lisa took me right away , my rental was waiting for me ... and I was updated during the day of the progress... More

Fast and painless. Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items e Scheduling was fast and accomodating. There was no real wait time upon arrival. The process of service review and loaner was relatively quick. Items explained well. One note to MB overall (not so much this dealership), all the maintenance issues are taken care of under the manufacturer warranty at a BMW dealership, the competitor, while not so much at MB where that comes at a hefty price. More

Best dealer I’ve ever dealt with Lisa Chea is amazing and I’ve never dealt with a better and more responsive dealership. I am always taken care of and I know I can be a pain at times Lisa Chea is amazing and I’ve never dealt with a better and more responsive dealership. I am always taken care of and I know I can be a pain at times More

Excellent and fast visit Excellent service for maintenance and recall visit. Happy that recall, which I had been told would require an overnight for car, was completed within Excellent service for maintenance and recall visit. Happy that recall, which I had been told would require an overnight for car, was completed within 2 hours. I don’t live nearby and service timeliness was so helpful! More

Best customer service Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to Best customer service, always friendly and get the job done and they are always willing to go the extra mile for everyone. Truly a pleasure to go to More

repair of body part quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous an quick and professional response kept us updated as to progress very happy with service department and personnel Patrick was very courteous and professional. Highly recommend More

Went in for an inspection $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much s $83 later for windshield wipers that were allegedly old, I left. I replaced the wipers myself in September 2017 and the car hasn't been driven much since then. After waiting quite a bit of time, I was presented with "findings", which included new wipers at a cost of $50 something for the wipers and $30 something for installation. I was told the car wouldn't pass inspection without the wipers being replaced. The wipers were not bad since (1) I know when I replaced them and (2) I used them that morning on the way to the dealership. There is a reason why I stay away from dealerships for service and this is it in a microcosm. Lesson learned. More

Best Dealership in New York! No matter what the reason for my visit, I am made to feel that everyone stops what they are doing to assist me! Keep up the good work!! No matter what the reason for my visit, I am made to feel that everyone stops what they are doing to assist me! Keep up the good work!! More

Three times a charge The 5 stars is for how clean and professional the service area is, but when they can’t find the problem with a 2018 GLC 300C4.. It’s heart breaking kn The 5 stars is for how clean and professional the service area is, but when they can’t find the problem with a 2018 GLC 300C4.. It’s heart breaking knowing that you have to keep bringing my car to the dealer service bc the vehicle doesn’t reverse sometimes. More