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Rallye Motors - Service Center

Roslyn, NY

4.7
3,304 Reviews

3,304 Reviews of Rallye Motors - Service Center

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April 03, 2018

Noisy Fanbelt Pulley Mechanics unable to resolve issue.This is a long standing problem that has not been resolved. No good explanation given for the failure and the proble More

by ADRIANLAWRENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

Rallye Motors responded

Hi Adrian, I'm sorry to hear that you've been experiencing issues with your Mercedes-Benz. Our Service Team notified me that the belt and pulley were replaced during your last visit, as they were the culprit of the noise you were noticing. Please contact us at 516-625-1000 and we'd be happy to answer any further questions you have! Aaron, Social Community Team

April 03, 2018

Great service, once again! Very professional, knowledgeable and courteous service! Added bonus: car was ready sooner than expected! We own three Mercedes Benz autos and are at t More

by SYLVIAAIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your five-star review! We appreciate your loyalty with Ken at our dealership!

April 02, 2018

Excellent service I always receive exemplary service from Rallye. John Ciccotelli is my service rep. He is knowledgeable and always explains the service in layman's t More

by MAXINE.BAZZANI
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your positive review, Maxine!

April 02, 2018

Best service manager at Rally Motors Rallye Motors has achieved a new standard in customer service at the service department. All I can say is they need to keep up the great work this is More

by Mb@burnsrealtydev.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you so much for your positive review! We appreciate your feedback very much.

April 02, 2018

Friendly and Knowledgeable I will definitely recommend it to all my friends and relatives that who's looking for a new car or have services in this location. More

by tingdai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

We appreciate your feedback and recommendation!

April 02, 2018

excellent service The work is reviewed in detail so I understand the choices I have and a price is given which is always accurate. The work is done quickly and correct More

by BOB@OGRUDEK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your five-star review, Bob!

April 02, 2018

Great customer service. Great experience, friendly staff. The team was on time, paperwork little to non and car was returned clean and running like new. All individuals I ca More

by Satisfied Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

April 02, 2018

Service by Lisa Lisa always gives us options and recommendations to make the right decision. Great asset to the Rallye team. We would like Lisa to take care of all ou More

by PMA16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Chea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for your positive review of Lisa at our Service Department! Your feedback is greatly appreciated.

April 02, 2018

Service and inspection I had to change my appointment a few times and Rallye was very accommodating and made my scheduling very easy. Service and inspection was done promptl More

by RRIANOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. Our desire is to exceed all of your expectations in fulfilling your automotive needs.

April 01, 2018

The service is fine in general I used the service center this time for two things: One was to do the manufacture recall (2nd recall since I bought the car in November 2016. The othe More

by HCHU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Rallye Motors responded

Thank you for taking the time to provide feedback regarding your recent visit to our dealership. We're glad you had a positive experience with Rob Carlson at our Service Department!

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