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Rallye Motors - Service Center

Roslyn, NY

4.7
3,295 Reviews

3,295 Reviews of Rallye Motors - Service Center

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July 01, 2024

I have serviced my cars at Rallye Motors since 1982. In recent years the service is better than ever because of Katie Lyons and Gary White. Katie listens carefully to my service problems and requests More

by MLCR1234
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye Motors responded

Thank you for your loyalty to Rallye Motors since 1982! We're thrilled to hear that your experience has only improved over the years, thanks to Katie Lyons and Gary White. It's wonderful to know that Katie listens carefully and ensures everything is taken care of, and that Gary has been dedicated to resolving any issues with your 2021 S580. We appreciate your kind words and look forward to continuing to serve you!

July 01, 2024

I am not entirely happy with the ESQ I purchased. And your organization needs to have better service for electric vehicles More

by BEN@KWI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Efficient. Do not keep you waiting all day. Patrick Ripley stays on your situation and speeds it up. He is very efficient. More

by BARRY7
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Rallye Motors responded

It's great to hear Patrick Ripley ensured efficient service and a smooth experience for you. If there's anything else you'd like to share or if you require further assistance, please don't hesitate to contact us. Thank you for your kind words!

June 30, 2024

Rallye Motors sales person Jerry Sherry and service advisor Katie Lyons, are simply the best. Highly recommend More

by CAMILLED44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Rallye Motors responded

Thank you for your feedback! We're thrilled Jerry Sherry and Katie Lyons provided exceptional service at Rallye Motors. We appreciate your recommendation and look forward to serving you again. If you have more feedback or need assistance, please reach out. Thanks for choosing Rallye Motors!

June 30, 2024

World class service, service management was excellent, rental went seamlessly. All in all a fantastic experience More

by MMACH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that you had a fantastic experience with our world-class service and excellent service management. It's great to know the rental process went seamlessly. If you need anything else, please don't hesitate to reach out!

June 30, 2024

Work always explained and done on time, staff is always professional and courteous, Katie is always a pleasure to deal with More

by SANGAMJHAVERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Rallye Motors responded

Thank you for your feedback! We're glad to hear that the work is always explained and done on time and that our staff is professional and courteous. We're especially pleased to know that Katie is a pleasure to deal with. We'll be sure to pass along your kind words to her. If you need anything else, feel free to reach out!

June 27, 2024

He is . very Cooperative and knowledgeable on service issues and helps you whenever you need repair assistance! More

by D14KARAT@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Rallye Motors responded

Thank you for your kind words! We greatly appreciate your feedback about our team member. Providing cooperative and knowledgeable service is a priority for us, and we're glad to hear that your experience reflected this commitment. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're here to help whenever you need repair assistance!

June 27, 2024

They are all Very professional. I feel comfortable and confident when visiting my service manager and my sales person I will continue to deal with Ralley Mercedes Benz More

by JANICEFINDEISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you find our team very professional and that you felt comfortable and confident with your service manager and salesperson. Your satisfaction and trust are very important to us. We look forward to continuing to provide you with exceptional service and assistance. If there's anything else we can do for you or if you have any further feedback to share, please feel free to reach out.

June 26, 2024

Extremely efficient and accommodating services. They are truly professional and their staff is great to work with. Will definitely recommend to all of my friends who own a Benz. More

by sfh275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Rallye Motors responded

Thank you very much for your kind words regarding our services. We are delighted that you found our team to be efficient, accommodating, and professional. It's always our goal to provide a positive experience, and we're thrilled to hear that you would recommend us to your friends who own Benz vehicles. If there's anything more we can do for you or your friends in the future, please feel free to let us know. We appreciate your recommendation and look forward to continuing to serve you with the same level of excellence.

June 26, 2024

Patrick Ripley is the best at handling our service needs. We have for Mecedes, and he takes very good care of all of our vehicles More

by RBAXTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Sherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Rallye Motors responded

Thank you for sharing your positive feedback about Patrick Ripley. It's wonderful to hear that he has been instrumental in ensuring the excellent care of your Mercedes vehicles. We pride ourselves on delivering top-notch service, and Patrick exemplifies our commitment to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out.

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