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Randall Reed's Planet Ford
Humble, TX
3,261 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,261 reviews
December 15, 2025
Steven Bishop helped me several months ago, I was so upset and he came in and saved the day. I was so thankful for him that day, it changes my WHOLE outcome, thank you so much mr bishop, and I hope you upset and he came in and saved the day. I was so thankful for him that day, it changes my WHOLE outcome, thank you so much mr bishop, and I hope you see this and hope you have a very happy holiday, this man deserves a raise or Christmas bonus based off his service alone.’ More
by amanda24728108
Verified CustomerEmployees Worked With
Steven Bishop
December 14, 2025
The people on the front desk are great! Unfortunately, after I had a service done to my ford explorer the water pump broke. It cost me quite a bit of money to have it repaired. Also, I hav Unfortunately, after I had a service done to my ford explorer the water pump broke. It cost me quite a bit of money to have it repaired. Also, I have been waiting for about two years for some recalled parts that need to be replace on my vehicle. I have gone to the dealer several times to ask for them and they never have a concrete answer. Nobody knows. My experience has not been pleasant lately. More
by miriamc58
December 14, 2025
Very happy with the customer service and interest rate, love my Ford Explorer and adding the leather has made it even better love my Ford Explorer and adding the leather has made it even better More
by chealseymartin
December 14, 2025
I have been bringing my 2009 f-150 to this Quik Lane since we bought it in March 2009. They have dealt with everything from general maintenance to the ac that quit in June one year, to having to pull t since we bought it in March 2009. They have dealt with everything from general maintenance to the ac that quit in June one year, to having to pull the engine to fix a leak. These folks are totally professional and courteous. They also take the time to explain repairs to me and also takes the time to point out what may be needed in the future along with repair estimates so that I can budget going forward. I definitely recommend this particular Quik Lane. More
by GRHODAK
Employees Worked With
Joseph Faul
December 12, 2025
Took my car in for a check engine light told them about a air bag light that was on got the car back the air bag light was still on asked the service guy why didn’t they fix it he said I didn’t say anything air bag light that was on got the car back the air bag light was still on asked the service guy why didn’t they fix it he said I didn’t say anything to him about it. I did tell him about it they called me about service work they said I needed I don’t think they even checked because I had the services done not long ago. So if they can call me about stuff I don’t need they at least should have called me about the air bag light even if I hadn’t said anything they saw the light was on. The service center at this dealership has really gone down hill More
by Wendy
Employees Worked With
Evan
December 12, 2025
I recently purchased a Bronco from Randall Reed’s Planet Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I ch Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I changed my mind a few times). He walked us through every option without pressure and allowed us to feel comfortable and confident in our purchase. I highly recommend Planet Ford Humble to anyone looking for a dealership and I will return for future purchases and service needs. More
by D.Arrington
December 11, 2025
I’m having a bad experience with a vehicle that I purchased. I still don’t have my vehicle back yet because the dealership want fix it. So the vehicle just sitting at your dealership. I’m waiting unt purchased. I still don’t have my vehicle back yet because the dealership want fix it. So the vehicle just sitting at your dealership. I’m waiting until Mark Kolon return to discuss this issue. More
by marlon_lewis
