Randall Reed's Planet Ford

In was taken care of very well and in a few minutes . I was pleased. I was pleased. More

I appreciate that my salesman JJ listened to what I wanted and did not try to sell me any other truck than the one I wanted. He listened to me and presented me with the exact truck I was seeking. We ne wanted and did not try to sell me any other truck than the one I wanted. He listened to me and presented me with the exact truck I was seeking. We negotiated sales price very fairly. He was able to get a great trade in price for my previous truck. Manny Diaz, the finance advisor, wrapped the sale up quickly and we flowed through the paperwork and signatures in a timely manner. The dealership is excellent in follow-up on making sure everything is working properly even after the purchase. Thanks for the support Planet Ford Humble folks. More

Very pleased with the purchase F250 6. 7L Diesel King Ranch. Juan Perez goes out of their way to get me the vehicle that I want. Kevin Mckinnon in accessories department was very helpful in 7L Diesel King Ranch. Juan Perez goes out of their way to get me the vehicle that I want. Kevin Mckinnon in accessories department was very helpful in helping me add a tonneau cover and spray on bed liner. I enjoy every moment driving my new F250 King Ranch. More

Matt, the salesman was very attentive and the finance group helped me out. The transaction was smooth after an issue on my end was corrected. group helped me out. The transaction was smooth after an issue on my end was corrected. More

Had to leave my vehicle for an estimated minimum of 10-14 days before a DIAGNOSIS could be made, with no option of making an appointment to hold my place "in line". Prior to a diagnosis, a loaner car was out days before a DIAGNOSIS could be made, with no option of making an appointment to hold my place "in line". Prior to a diagnosis, a loaner car was out of the question, even though the repair was going to be covered under my top of the line warranty bought directly through Ford. Upon completion of all repairs, I paid what I owed while someone pulled my vehicle around. I walked out and got into my vehicle to find that my windshield had been broken all the way from the driver side to the passenger side right at eye level. No one had even noticed, or if they did they chose to ignore it. I am very glad I did not drive off first, but luckily (haha) for me the break was so blatantly obvious that I couldn't have missed it. Pictures had been taken during drop off, so there was no question when the damage occurred. The repair cost of their at-fault damage required special management approval which took a few days, and then several more days for them to get me an appointment with a third party to replace the windshield. Overall I was without my vehicle for about 3 weeks and spent another 5 driving with a broken windshield. Now that I've had the vehicle back for a few weeks, I've noticed that the dashboard and the center console must have been removed at some point during the repair process because there are now gaps all over where they didn't take care to ensure proper fit up during reinstallation. I'm terribly unhappy with the service center and I will not take my vehicle there again and certainly I will never buy a car from them either. More

Tim was awesome throughout the whole process. Was able to secure a loaner for me and a truck nevertheless. Was able to secure a loaner for me and a truck nevertheless. More

It’s filled with polite people. The sales department will do what they can to help you. Service department needs work. The sales department will do what they can to help you. Service department needs work. More

I am very pleased with this dealership, very professional and fast. i highly recommend it. and fast. i highly recommend it. More

Darren was very helpful with helping me find the perfect car for me and making it a very easy process car for me and making it a very easy process More

Richard Fuller always supports us in our vehicle purchases. He is the only guy we call. purchases. He is the only guy we call. More