Randall Reed's Planet Ford

Good service. The staff was very accommodating. Very informative and efficient. I love my new vehicle The staff was very accommodating. Very informative and efficient. I love my new vehicle More

I went in to get my check engine light fixed for my pre owned certified F150 and it was "fixed" but now the check engine light is coming back on about a week later for the same exact issue so I feel like i owned certified F150 and it was "fixed" but now the check engine light is coming back on about a week later for the same exact issue so I feel like it was never fully fixed More

Nathan Zuniga and Reina Delgado are excellent. I was a challenge to get approved and picky about which model that I wanted. They worked hard and got me into a new 2023 Ford Escape. I couldn't b I was a challenge to get approved and picky about which model that I wanted. They worked hard and got me into a new 2023 Ford Escape. I couldn't be happier. More

I was treat with respect and kindness. it was an over all great experience. Mark kept me update and was great to work with. it was an over all great experience. Mark kept me update and was great to work with. More

THIS TIME the service Department did at promised. unlike every other time I have brought my car here. Thanks unlike every other time I have brought my car here. Thanks More

Service Advisor, Ms. Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a ded Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a dedicated professional with Leadership qualities!! More

It was the worst service I ever had. The cluster I purchased was for a 2007 XT my truck is a XTL . I tried to explain this but your employe gave me a very hard time and refused to excha The cluster I purchased was for a 2007 XT my truck is a XTL . I tried to explain this but your employe gave me a very hard time and refused to exchange the part for the right one. More

2 nd purchase in 2 month and very good service would recommend to family and friends recommend to family and friends More

Sales man turned out to be dishonest. I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 60 I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 6000 miles. When I got home I decided to look at the ad again it clearly showed 12 miles on the vehicle. We felt we have been lied to. More

Our sales man Matt did a great job showing us the various Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various fea Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various features. We were also impressed with the sales experience to negotiate a fair price on our purchase, and move quickly to complete all the necessary paperwork The process from start to finish took between 2-3 hours which was a very nice change from past experiences which involved a lot of back and forth between the sales person and the sales manager. We really appreciated smooth streamlined sales experience. More