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Randall Reed's Planet Ford
Humble, TX
2,873 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,873 reviews
November 28, 2023
Car was in shop for 4 days and technician was not able to get to it to determine problem with washer fluid not spraying properly. 70,000 mile maintenance was not performed in this 4 day period either. Serv get to it to determine problem with washer fluid not spraying properly. 70,000 mile maintenance was not performed in this 4 day period either. Service rep (Kelli) was very nice and helpful, though. Picked up car with nothing done to it. More
by COWL
Verified CustomerEmployees Worked With
Kelli
November 27, 2023
Great service from start to finish with knowledgeable salesman and contract personnel. Second purchase from this location and would definitely return. salesman and contract personnel. Second purchase from this location and would definitely return. More
by Munozc
Employees Worked With
Michael Grissom
November 27, 2023
Planet is amazing dealership! I was totally satisfied with the attendance and patient from Juan Perez and the finance team! I was feel comfortable and happy! I was totally satisfied with the attendance and patient from Juan Perez and the finance team! I was feel comfortable and happy! More
by Eduardo Bustamante
Employees Worked With
November 27, 2023
Professional. Answered all questions I had. Easy to work with. I have absolutely no complaints. Answered all questions I had. Easy to work with. I have absolutely no complaints. More
by miller6860
November 26, 2023
They go above and beyond to help. A big thank you to Ned, our service consultant and Jeff, his manager. I have nothing but good things to say. A big thank you to Ned, our service consultant and Jeff, his manager. I have nothing but good things to say. More
by JOEYA2012
Employees Worked With
Ned and Jeff
November 25, 2023
Friendly staff. Customer service was excellent. I bought a 2023 F250 King Ranch very happy and enjoy the ride. Kevin McKinnon was very helpful getting me the accesso Customer service was excellent. I bought a 2023 F250 King Ranch very happy and enjoy the ride. Kevin McKinnon was very helpful getting me the accessories that I need. More
by thuan43206
November 25, 2023
I called due to my divers side door lock not working on my 2022 F-250 I was told if I dropped it off that night I would get it back the next day! So I dropped what I was doing took it up there and was met my 2022 F-250 I was told if I dropped it off that night I would get it back the next day! So I dropped what I was doing took it up there and was met with I don’t know who told you that we are a week out. The service advisor said he would talk with a manager and see what they could do the next morning and call me! At 4pm. The next day I still haven’t been called! I called and was told he hadn’t got to it yet. I went and picked up my truck and will NEVER take it back there! I will NEVER buy from either of your dealerships again! My family has purchased 6 vehicles there in the last four years and we will never again! More
by MCNABB.ERNIE
Employees Worked With
Don’t recal
November 23, 2023
Another fantastic experience here. Jarrod was extremely helpful and made the entire process quick and enjoyable! Jarrod was extremely helpful and made the entire process quick and enjoyable! More
by andsaenz90
