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Randall Reed's Planet Ford
Humble, TX
2,813 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,813 reviews
November 10, 2023
So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at the dealership that’s too long especially when it was an oil change and a battery. More
by BLAKEHIHI
Verified CustomerEmployees Worked With
Don’t remember
November 10, 2023
I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More
by Bobblt
Employees Worked With
November 10, 2023
Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone My purchase was made easy. Would recommend Planet Ford to anyone More
by cunninghamk7
Employees Worked With
November 09, 2023
Best dealership hands down the staff is very helpful and very patient. The manager Martin is a great guy he doesn’t take no for an answer. Service is phenomenal from start to finish. very patient. The manager Martin is a great guy he doesn’t take no for an answer. Service is phenomenal from start to finish. More
by JaVontae McCoy
Employees Worked With
Other Employees :
Martin Rivera
November 08, 2023
Service advisor Kelli Campbell is the reason for the 5 star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s frie star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s friendly and responds promptly to text messages. She went above and beyond to make sure my experience was good…. Thanks, Kelli! More
by BILL-KING
Employees Worked With
Kelli Campbell
November 08, 2023
Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More
by Btrahan72
November 08, 2023
The sale was so smooth from sales guy to financial everyone had a good attitude. everyone had a good attitude. More
by amezquita96
