Randall Reed's Planet Ford

Our sales man Matt did a great job showing us the various Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various fea Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various features. We were also impressed with the sales experience to negotiate a fair price on our purchase, and move quickly to complete all the necessary paperwork The process from start to finish took between 2-3 hours which was a very nice change from past experiences which involved a lot of back and forth between the sales person and the sales manager. We really appreciated smooth streamlined sales experience. More

Sales man turned out to be dishonest. I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 60 I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 6000 miles. When I got home I decided to look at the ad again it clearly showed 12 miles on the vehicle. We felt we have been lied to. More

Really quick to respond, and quick to get a response from them. Very friendly and helpful people! them. Very friendly and helpful people! More

Great service price was great in and out in no time no hassle friendly service hassle friendly service More

Great service! They kept me informed all the way. I will be back as needed. They kept me informed all the way. I will be back as needed. More

Overall great experience; friendly staff, and convenient hours. Follow through was exceptional, would recommend to neighbors. hours. Follow through was exceptional, would recommend to neighbors. More

great service, freindly and fast waiting area clean and organized all the workers were taking care of business organized all the workers were taking care of business More

This last service I had done, was great no problems, service personnel were all very friendly and cordial. prior experiences not so much. Just getting oil changed was a hassle. Even if I had made an app service personnel were all very friendly and cordial. prior experiences not so much. Just getting oil changed was a hassle. Even if I had made an appointment, was told by one service person appointment really didn’t mean anything I would probably have to wait 2 or 3 hours . The guy was rude and obviously really didn’t care. Made fill like once we sold you the vehicle, now we’re gonna treat you like crap. I was done with planet ford, I started to leave and thankfully services manager Samantha Frank stepped in and took care of me every time after that , she was great to work with. I would have given 5 stars for my last service, but given the totality of all my experiences I gave 4. More

From the moment we drove in, we were greeted with prompt and amazing customer service. Valeria Delgado was very helpful, friendly and knowledgeable. Mr. Manny Diaz was also very helpful and friendly through and amazing customer service. Valeria Delgado was very helpful, friendly and knowledgeable. Mr. Manny Diaz was also very helpful and friendly through the whole process. We felt very comfortable in working with the both of them. The best part is that thanks to them our 17-year-old felt very comfortable and drove out in a car that she absolutely loves! Thank you, Miss Valeria and Mr. Manny!!! More

The customer service was good. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. More