
Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Service Advisor, Ms. Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a ded Kelly, is an amazing professional to work with. Have never had the customer care that I receive from her. Randall Reed is so lucky to have such a dedicated professional with Leadership qualities!! More
Really quick to respond, and quick to get a response from them. Very friendly and helpful people! them. Very friendly and helpful people! More
The staff went above and beyond to help with all of our needs buying our new truck. needs buying our new truck. More
Our sales man Matt did a great job showing us the various Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various fea Ford Edge models on the lot. He was very low pressure which allowed us to feel more comfortable. He was also very knowledgeable about the various features. We were also impressed with the sales experience to negotiate a fair price on our purchase, and move quickly to complete all the necessary paperwork The process from start to finish took between 2-3 hours which was a very nice change from past experiences which involved a lot of back and forth between the sales person and the sales manager. We really appreciated smooth streamlined sales experience. More
Sales man turned out to be dishonest. I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 60 I had a price from another dealer online he said he could beat it. Came back said it was a loner car that was why it was that price it had 5000 to 6000 miles. When I got home I decided to look at the ad again it clearly showed 12 miles on the vehicle. We felt we have been lied to. More
Great service! They kept me informed all the way. I will be back as needed. They kept me informed all the way. I will be back as needed. More
Great service price was great in and out in no time no hassle friendly service hassle friendly service More
Overall great experience; friendly staff, and convenient hours. Follow through was exceptional, would recommend to neighbors. hours. Follow through was exceptional, would recommend to neighbors. More