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Randall Reed's Planet Ford
Humble, TX
2,874 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,874 reviews
November 14, 2023
We have been working with Planet Ford and Richard Fuller for many years and have always been very satisfied with the sales and service. We look forward to many more years. for many years and have always been very satisfied with the sales and service. We look forward to many more years. More
by james@jacksonandjackson.net
Verified Customer
November 14, 2023
I will never be returning to this dealership. The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, becaus The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, because they tried to add additional labor that was not necessary. I've been loyal to this dealership for years but have been repeatedly treated horribly in the last year. More
by kay
Employees Worked With
Rodney
November 13, 2023
Todos sus trabajadores son muy amables nos atendieron y nos dieron toda la información muy detallada y se aseguraron de responder todas nuestras dudas nos dieron toda la información muy detallada y se aseguraron de responder todas nuestras dudas More
by Jesús rosas
November 12, 2023
Y’all r very accurate when it comes to ur customers I like that keep up the good work like that keep up the good work More
by erichall.eh49
Employees Worked With
November 12, 2023
Perfect p p p p p p p p ppp p p p p thanks thanks thanks thanks thanks thanks thanks thanks thanks thank you thank you thank you thank for the information thanks thanks thanks thanks thanks thanks thank you thank you thank you thank for the information More
by DRPIERCE.DRPIERCE
November 11, 2023
Matt, the salesman, and Kerbey, the sales finance, worked very hard to get us in the vehicle we were looking foward in purchasing, Thanks very, very much to both of these men, we are very Happy with our purc very hard to get us in the vehicle we were looking foward in purchasing, Thanks very, very much to both of these men, we are very Happy with our purchase!!!!! More
by TROYBARNETT62
Employees Worked With
November 11, 2023
Great customer service. The staff was very friendly and patient with us while at dealership The staff was very friendly and patient with us while at dealership More
by amhollinsjr69
Employees Worked With
November 11, 2023
So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at the dealership that’s too long especially when it was an oil change and a battery. More
by BLAKEHIHI
Employees Worked With
Don’t remember
November 10, 2023
I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More
by Bobblt
Employees Worked With
