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Randall Reed's Planet Ford
Humble, TX
2,819 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,819 reviews
Verified Customer
October 04, 2023
My salesperson was helpful and able to accommodate my request to do much of the work with the purchase virtually to minimize my time at the dealership. request to do much of the work with the purchase virtually to minimize my time at the dealership. More
by james.marsh
October 04, 2023
Richard and David did a great job for us. We appreciate the customer service and hospitality we found at Randall Reed's Planet Ford and look forward to future business with them. We appreciate the customer service and hospitality we found at Randall Reed's Planet Ford and look forward to future business with them. More
by ROBBIE19
October 03, 2023
My service rep was very good took care of me had no problems yes I would recommend problems yes I would recommend More
by DARWYNCOCHRAN77339
Employees Worked With
October 03, 2023
Helpful, polite, understanding, and did what you said you would do. Below questions do not apply to my situation. But all were very good for body shop and car loaner. Don't see loaner car on list. would do. Below questions do not apply to my situation. But all were very good for body shop and car loaner. Don't see loaner car on list. More
by KARALEE.LANCE
Employees Worked With
October 03, 2023
I am extremely impressed with my salesman! He goes above and beyond to make sure I have a good experience purchasing my new vehicle! This is our 3rd Planet Ford vehicle. The salesman is Ken He goes above and beyond to make sure I have a good experience purchasing my new vehicle! This is our 3rd Planet Ford vehicle. The salesman is Ken Riley. Thanks. More
by Mary 90
October 02, 2023
Customer service was great, test drive was informative, smooth transaction once we got back to the dealership smooth transaction once we got back to the dealership More
by MARISOLPEREZ1980
October 02, 2023
I’m going to go out on a ledge and assume they did their best. Ford the manufacture is whom I have the issue with. My car hand a recall on engine oil leaking into the coolant. Every since then my car has be best. Ford the manufacture is whom I have the issue with. My car hand a recall on engine oil leaking into the coolant. Every since then my car has been malfunctioning. I am extremely disappointed in FORD and how they handled my car malfunctioning, which is still under warranty as I text. It is unfortunate that times have come to this kind of tolerated behavior from FORD employees. I feel sorry for everyone who drives a FORD now a day. More
by Alexislouiseshaw
Employees Worked With
No one was extremely bad
