Randall Reed's Planet Ford

They misled me regarding the vehicle purchased, will not go back or refer anyone to this dealership go back or refer anyone to this dealership More

I bought a used Ram 1500 from them that had just come in the day before. It still needed the pre delivery inspection done but it was exactly what I was looking for so I bought ahead. Over the course of a we the day before. It still needed the pre delivery inspection done but it was exactly what I was looking for so I bought ahead. Over the course of a week, they replaced many things in it that I thought would be mine to worry about. Besides wear and tear items, they went as far as to replace the broken antenna and a missing center cap on the rims. New windshield, new brakes/rotors and all needed maintenance. They are a Ford dealership that went above and beyond for a used Ram truck. I am extremely happy with my purchase and would not hesitate to recommend them to anyone in the market for a vehicle. Awesome sales person (Luis) and over all a great experience. More

Friendly courteous staff who got me in and out of the dealership in short order. Much appreciated. dealership in short order. Much appreciated. More

The certified used car side was very disorganized upon first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is re first impression. After the test drive, onto the negotiation on purchasing a vehicle, they have multiple undisclosed charges that the customer is required to pay. The prices of the vehicles are priced low because I feel it's a bait and switch type operation they run to get you in the door. After praising how nice our trade in was, then turning around and offering an extremely low offer, I feel they were saying anything just to get the sale. This entire process was in lack of better words, a half a day event, that did not need to take more then an hour. There were issues with the vehicle, enough that a (we owe) was issued and was not resolved until 28 days later and 4 attempts to schedule an appointment. It required getting new car sales personnel involved to get such a simple issue resolved. Overall the dealership held their end of the agreements but only after much diligence on our part, to make them get the issue resolved. Furthermore, although a sale was made and price of vehicles... (were agreed on).. in the future I would consider purchasing from the new car side of the dealership over the certified used side. More

Wonderful service from Joseph effective and no waiting personnel attention and they keep record what need to be done so I don’t need to worry about breaks oil and tires they check everything so my Truck r personnel attention and they keep record what need to be done so I don’t need to worry about breaks oil and tires they check everything so my Truck runs perfect what i don’t detect they do More

It was a great experience, the people that work there are very friendly and nice are very friendly and nice More

Very attention to detail . All the staff we spoke to was very knowledable and attentive. All the staff we spoke to was very knowledable and attentive. More

People are friendly. They seem to be the lowest on charging you a fee at the very end of the purchase which covers some VIN etching and anti theft insurance. I would go They seem to be the lowest on charging you a fee at the very end of the purchase which covers some VIN etching and anti theft insurance. I would go back and buy another vehicle from them. More

The service and financing department were great but they beg you & hammer you with surveys and requests for ratings afterwards beg you & hammer you with surveys and requests for ratings afterwards More

Thank you to Stephen Bishop, as always great experience! Even when there is a hiccup, it is corrected immediately! Even when there is a hiccup, it is corrected immediately! More