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Randall Reed's Planet Ford
Humble, TX
2,931 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,931 reviews
July 19, 2023
Excellent customer service and very professional attitude. Excellent knowledge on the vehicle I was purchasing. attitude. Excellent knowledge on the vehicle I was purchasing. More
by PERALES63
Verified Customer
July 19, 2023
Great customer service. All people that spoke to me has clear understanding of their goal. All people that spoke to me has clear understanding of their goal. More
by ALEGRIA.PEDRO
Employees Worked With
Other Employees :
Braden Minton, Michael Grissom
July 19, 2023
Ive done this review 4 times now. Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our car, when you said it would take 2 weeks. Make us drive from Sugarland to get a second loaner car. Then tell us our service dog was not allowed in the loaner car. Our service dog has more rights than any of us, including the people at your dealership that said she couldn't. We could sue you for that... And to think we was looking to buy a new truck from you. NEVER WILL WE BE BACK THERE FOR ANY REASON....ANd will never recommend anyone to go to your dealership.... Very unprofessional..... More
by larryandremyreed
Employees Worked With
July 19, 2023
The employees treat customers with respect and really make us feel good about the car we picked. make us feel good about the car we picked. More
by KBD2003X2
July 19, 2023
Salesman, Ola is great! The purchasing process was good but the “Dealer Installed Options” and the “Consumer Benefits Package” were not explained to me or my mom, who helped The purchasing process was good but the “Dealer Installed Options” and the “Consumer Benefits Package” were not explained to me or my mom, who helped with the purchase of my vehicle. It was assumed that I agreed to it. I did not get a benefits package, nor the tint on my front windows, which according to another Ford dealership was too much. The salesman or the finance should have provided me with a detailed explanation of these charges. We are working on getting this information from the finance department or management. More
by Ldujka
July 19, 2023
The sales staff is outstanding they really take the time to make sure that you’re 100% happy and satisfied every step of the way. to make sure that you’re 100% happy and satisfied every step of the way. More
by chris.shelton24
