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Randall Reed's Planet Ford
Humble, TX
3,585 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,585 reviews
Verified Customer
October 17, 2023
Kelli in the service department is the most helpful person I’ve worked with. I don’t usually write a review but I have to because she has gone above and beyond on 2 separate occasions. I live in Katy a person I’ve worked with. I don’t usually write a review but I have to because she has gone above and beyond on 2 separate occasions. I live in Katy and drive all the way to Humble just to deal with her personally. I bought a Ford and had an odd noise, the 2 other dealerships I called gave me a 6-8 week turnaround before I could even walk inside the service center. Kelli could get me in that day, she’s personable, helpful, honest, knowledgeable and truly cares about you and your vehicle, which is hard to find in a service advisor. If management at Planet Ford is reading this, she should be the lead on the service side. I did not purchase my vehicle from Planet Ford, but going forward I will, as long as Kelli still works in service. More
by DGADDY1988
Employees Worked With
Kelli
October 16, 2023
Guy Guidry was an excellent salesman. Would most definitely go back and buy from him again. Would most definitely go back and buy from him again. More
by drago1217
Employees Worked With
October 16, 2023
Sale manager and sales person were great, made me feel at ease. Will recommend to all my friends and family. ease. Will recommend to all my friends and family. More
by Dalebin2002
Employees Worked With
October 15, 2023
The staff was great. They listened and didn’t pressure us. Signing the paper work was quick. They listened and didn’t pressure us. Signing the paper work was quick. More
by Shadden1297
October 15, 2023
Everyone was friendly and attentive. I would recommend offering more customer hospitality options like coffee bar, umbrellas and fans to beat the heat. Cold water. Especially with cust I would recommend offering more customer hospitality options like coffee bar, umbrellas and fans to beat the heat. Cold water. Especially with customers spending thousands on new or used cars. More
by theaguilars7
Employees Worked With
Hervey Ayala, Michael Grissom
