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Randall Reed's Planet Ford
Humble, TX
3,585 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,585 reviews
October 11, 2023
My salesperson was great! Very welcoming and attractive. Her manager was rude and not very welcoming at all. The stereo didn't work in the truck but they agreed to fix it and Very welcoming and attractive. Her manager was rude and not very welcoming at all. The stereo didn't work in the truck but they agreed to fix it and did. I failed to check the sunroof because I assumed that their "multipoint" inspection would've made the truck 2nd hand brand new. Needless to say, the roof doesn't work. 2 weeks and half tank of gas later, the check engine light came on...P0430... a bad catalytic converter...so on top of all the money I just gave them, I'm going to have to pay for 2 repairs that should've been addressed a month ago before I bought the truck. If it wasn't for my salesperson I would've given 0 stars... Never again Randall Reed!! Never again. More
by FANCYWHITESOX
Verified CustomerEmployees Worked With
Andrea
October 11, 2023
Great place! I will be back. The only dealership that worked with me on the price. I will be back. The only dealership that worked with me on the price. More
by watson2799
October 11, 2023
Cameron Harrison, was over the top and overall the best experience we have ever had buying a car. Your entire staff was wonderful, great experience overall! Thank you! Aune experience we have ever had buying a car. Your entire staff was wonderful, great experience overall! Thank you! Aune More
by aunekathleenalbanesenp
Employees Worked With
Stuart McKenry
October 10, 2023
Kelli Campbell is absolutely the beat at her job. She leaves no stone unturned!!! I have been 110% satisfied every time i have my vehicle in for service. She leaves no stone unturned!!! I have been 110% satisfied every time i have my vehicle in for service. More
by THURMAN.JONES
Employees Worked With
Kelli Campbell
October 09, 2023
All staff were helpful and accommodating made the experience of waiting it so bad it was appreciated experience of waiting it so bad it was appreciated More
by ANDREABRISCOE
Employees Worked With
October 09, 2023
Cristian Mendoza was very helpful with the sale of my vehicle. The dealership worked in making things right with selling me my vehicle vehicle. The dealership worked in making things right with selling me my vehicle More
by ajtorres25
October 07, 2023
All the folks that helped my wife and me get the car of our dreams were fantastic. They were knowledgeable and efficient and had us driving out in our new vehicle as quickly as possible. The transition fro our dreams were fantastic. They were knowledgeable and efficient and had us driving out in our new vehicle as quickly as possible. The transition from our trade-in to our new SUV was seamless and we left there very happy. More
by RICKB56
