Randall Reed's Planet Ford

Ricky Janeau did a Great Job in getting my car repaired. He was very helpful. He was very helpful. More

I would like to till you that y’all have grate people working for you . Thank you for all the hard work. working for you . Thank you for all the hard work. More

When you trust a dealership to do a simple oil change, you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service department know about my issue at approximately 4pm. They said they were sending a tow truck to pickup my F-150 to correct the problem. Then the tow truck driver asked could he come tomorrow and explained the service department was now closed. I told him this was my only transportation and it needed to be picked up immediately. I’ll make this long story short. I had to call into work, taking disciplinary action and missing a days pay because of Randall Reed Ford. I got my truck back the next afternoon with a full tank of gas like that corrected everything. I’ll be honest I’m actually weary of ever bringing another vehicle there for service. If they knew they would be closing soon, a loaner vehicle would have made it ok with me but instead I wasn’t treated like they wanted my business in the future. And just so it’s clear this was the Humble location. More

Guy did a wonderful job of getting me into the vehicle that best fits me and my son! He stayed on top of my transaction insuring the sale was to my satisfaction. Guy continues to make sure that my auto ne that best fits me and my son! He stayed on top of my transaction insuring the sale was to my satisfaction. Guy continues to make sure that my auto needs are well cared for even beyond the sale. More

I bought a Toyota Camry 2021 the carpet on the driver's side had a big hole in it. The Salesman said he was going to talk with his manager and give me a call and I never heard from him. Bad business will n side had a big hole in it. The Salesman said he was going to talk with his manager and give me a call and I never heard from him. Bad business will not ever buy an automobile for them again. More

Had a had time with Alex the manager but my salesman Cameron was amazing and very helpful to the end of my sale. Cameron was amazing and very helpful to the end of my sale. More

Everyone was helpful and the process was smooth and stress free. Zach was a pleasure to work with! stress free. Zach was a pleasure to work with! More

Richard and David did a great job for us. We appreciate the customer service and hospitality we found at Randall Reed's Planet Ford and look forward to future business with them. We appreciate the customer service and hospitality we found at Randall Reed's Planet Ford and look forward to future business with them. More

Amazing experience! I live in Austin and did the entire transaction remotely and my vehicle was delivered to my home. I live in Austin and did the entire transaction remotely and my vehicle was delivered to my home. More

My salesperson was helpful and able to accommodate my request to do much of the work with the purchase virtually to minimize my time at the dealership. request to do much of the work with the purchase virtually to minimize my time at the dealership. More