Randall Reed's Planet Ford

Tim with services department was very professional. He explained everything that was wrong with my car. Great help! He explained everything that was wrong with my car. Great help! More

Micheal was awesome I would recommend any one that is looking to purchase a vehicle to micheal looking to purchase a vehicle to micheal More

The salesman did the best of explaining all about the accessories and what was the best for truck. accessories and what was the best for truck. More

Everyone at Planet Ford in Humble has been great! Picked up my all weather floor mats today that I redeemed with my Ford reward points and they look great. Awesome dealership to work with! Picked up my all weather floor mats today that I redeemed with my Ford reward points and they look great. Awesome dealership to work with! More

Kelli was great to work with. We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 We had an appointment set for 0700 and the truck mostly got in on time. I was disappointed in how long it took even though we had an appointment. 4.5 hours for new tires and alignment. These are work trucks so time is money. I set appointments as early in the morning so that wait is minimal. Side of the truck had greasy hand prints on it. I have four vehicles that are serviced exclusively in your service department and I drive from Pearland to have them serviced there. So mine and my staffs time is important. More

Joshua Onkin in collision was amazing he helped us through this trying time even on his off days he was very informative through this trying time even on his off days he was very informative More

Easy to work with. Every employee that I met eyes with greeted me even if they weren't associated with my purchase Every employee that I met eyes with greeted me even if they weren't associated with my purchase More

Very pleased with the customer service I received yesterday. First experience and first service for my truck. Had an appt for Thursday but was in the area so I called and the guy said come in. Tim go yesterday. First experience and first service for my truck. Had an appt for Thursday but was in the area so I called and the guy said come in. Tim got me checked in and I waited in the lounge and was out of there in about an hour, hour and 15. That was awesome and I really appreciate it. More

Excellent car buying experience. David Harrison was very informative and courteous. Everything was ready when we arrived. David Harrison was very informative and courteous. Everything was ready when we arrived. More

Every part of our experience here was phenomenal. I’d like to personally point out our salesman that made this happen for us. Cristian Mendoza stay polite and professional throughout the whole proces I’d like to personally point out our salesman that made this happen for us. Cristian Mendoza stay polite and professional throughout the whole process, constantly asking us if we needed anything and keeping us updated on any new information that came out. Among others, he stayed with us until 11:30pm that night making sure we went home in that new ford explorer, helping us swap over our car seats and all of our other items. Because of Cristian we will most certainly be returning to this location for further business when that times comes. Thank you to Randell reed’s team for getting us into something new and reliable for my family and I. More