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Randall Reed's Planet Ford
Humble, TX
2,882 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,882 reviews
March 23, 2020
Recall 2019 Ranger Called dealership on March 8 and spoke with JT. Jt was very professional and friendly. He told me dealership was completely booked up.Made me an app Called dealership on March 8 and spoke with JT. Jt was very professional and friendly. He told me dealership was completely booked up.Made me an appointment for Wed.,March 18,2020 at 9A.M. Arrived at dealership and paperwork was ready.All I had to do was sign paper work and JT said car would be ready on Fri.,3/20/20. On Fri. 3/20/20 at 11 A.M. J.T. called and Ranger was ready. Service was fast and J.T. is a keeper. More
by mclewner
Employees Worked With
John 'JT' Thomas
March 23, 2020
GREAT Service dept was very helpful getting my service scheduled and working with the body shop to coordinate everything. My truck was repaired faster that Service dept was very helpful getting my service scheduled and working with the body shop to coordinate everything. My truck was repaired faster that expected so they could get it into the collision center for repairs. More
by FBROWNB
Employees Worked With
March 22, 2020
Friendly, professional service Brought ‘19 Ranger in for service, Tim Z was great to work with. Got a good explanation of the process and work on truck was completed faster than the Brought ‘19 Ranger in for service, Tim Z was great to work with. Got a good explanation of the process and work on truck was completed faster than the estimated time. Happy customer here. More
by grimaila
March 22, 2020
Was headed out of town, they were able to get me in and out quickly at the end of the day. Thank you for your help!! out quickly at the end of the day. Thank you for your help!! More
by Ford driver
Employees Worked With
March 20, 2020
I have been a customer of this dealership for 15 plus years. I have had nothing but good experience with them. Their staff is always helpful and pleasant. years. I have had nothing but good experience with them. Their staff is always helpful and pleasant. More
by Sgardner494
Employees Worked With
March 20, 2020
Recall on Explorer Very pleased fixed recalls sooner that was expected...very please with my service writer. Called car ready and had to wait for me had car pulled up an Very pleased fixed recalls sooner that was expected...very please with my service writer. Called car ready and had to wait for me had car pulled up and ready More
by ktwilliams2008
Employees Worked With
mark mundy
March 19, 2020
Truck maintenance, oil pan replacement Amanda was very responsive, professional and excellent at explaining the issues with the truck. She answered my calls, returned my calls promptly and Amanda was very responsive, professional and excellent at explaining the issues with the truck. She answered my calls, returned my calls promptly and seemed to know as much about the mechanics of the truck as a mechanic would. More
by lee.jones
Employees Worked With
March 19, 2020
Awesome customer service. My wife loves her new Explorer!!! The cargo area is very spacious and all passengers so far have commented on the amount of room they have. Explorer!!! The cargo area is very spacious and all passengers so far have commented on the amount of room they have. More
by Jay
March 19, 2020
Service to Fleet Vehicle This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and ever This was easy to schedule and appointment. Drop off was quick and there was friendly service. They were accommodating to my pickup schedule and everything was ready when discussed. More
by TSU
Employees Worked With
Mark
March 19, 2020
Oil change, 1st in line, they took a mustang before me for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue th for an oil change too. I noticed and let them know. She had to stop and do my oil change. She's terrible. Everytime I go there, there is an issue that she was involved in. More
by Portia.lyn.turnbull
Employees Worked With
Female IDK her name. She does oil changes. Terrible.
