Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,026 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades ...
Read More
Today:Open today 9:00 AM - 9:00 PM
Open Now
View All Hours
Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,026 reviews
March 28, 2023
I purchased a new car in May of 22 and it was time to schedule for its first maintenance in November. I tried to get a time scheduled which took 3 months to do so and only when I contacted the manager w schedule for its first maintenance in November. I tried to get a time scheduled which took 3 months to do so and only when I contacted the manager was I able to get it scheduled. They had to fix some things that were bad from delivery of the vehicle in May. I also had to have the oil changed and there was a scratch on the car that I didn't know how it got there. I purchased the highest level of maintenance for this vehicle which I was told scratches would be covered. Come to find out they were not. The vehicle sat at the dealership for 6 weeks and 4 of those weeks there was nothing going on with the vehicle and no response from anyone. I would not take my car back for service to this dealerships since they had such poor communication and there lack of keeping the customer informed. More
by ddkutra
Employees Worked With
jose alvarado, jeff shapp, loren barker
March 20, 2023
We talked before I arrived and the vehicle I was looking for had been narrowed down to a few vehicles. We did not have to look over the entire lot. for had been narrowed down to a few vehicles. We did not have to look over the entire lot. More
by mdkeys
March 17, 2023
We appreciate the extra effort to get our vehicle ready for our vacation at big bend. for our vacation at big bend. More
by Drleeshort
Employees Worked With
March 13, 2023
Fine dealership. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. More
by Mistercalico
Employees Worked With
Other Employees :
Christian Mendoza
March 09, 2023
Guy took the time to listen to my needs and found me the truck that I was looking for. truck that I was looking for. More
by freddy_tron7
March 09, 2023
In and out in less then 2. 5 hours...Kevin and Billy where very efficient. 5 hours...Kevin and Billy where very efficient. More
by skyrocketphl
