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Randall Reed's Planet Ford
Humble, TX
2,893 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,893 reviews
October 24, 2019
Great Experience First time buying a new vehicle and they made it a smooth and pleasant experience. I will definitely be a returning customer. Salesman was very attent First time buying a new vehicle and they made it a smooth and pleasant experience. I will definitely be a returning customer. Salesman was very attentive. More
by Kevin
Employees Worked With
Ian Stegman
October 23, 2019
Awesome Great service very knowledgeable about the product and wonderful customer service. Goes out of his way to satisfy the customer makes sure you are happ Great service very knowledgeable about the product and wonderful customer service. Goes out of his way to satisfy the customer makes sure you are happy before you drive off. More
by Vanessa
Employees Worked With
William Philips
October 23, 2019
NICK LANG NICK HAS ALWAYS TAKEN EXCELLENT CARE OF MY WIFE AND MY VEHICLE.. HE ALWAYS GETS US IN, IN A TIMELY MANNER AND MAKES IT AS EASY AS POSSIBLE. NICK HAS ALWAYS TAKEN EXCELLENT CARE OF MY WIFE AND MY VEHICLE.. HE ALWAYS GETS US IN, IN A TIMELY MANNER AND MAKES IT AS EASY AS POSSIBLE. More
by JACQUES VERRON
Employees Worked With
Nick Lang
October 23, 2019
Rating Excellent Customer Service!! We were approached and helped out once we got there. Everyone was friendly and overall was a great first time experience. Excellent Customer Service!! We were approached and helped out once we got there. Everyone was friendly and overall was a great first time experience. Would recommend others to stop by! More
by Jennifer
Employees Worked With
William Philips
October 23, 2019
Excellent Brought my truck in to have a recall checked. My salesman met me at the service center and I was taken care of quickly and notified by email as soon Brought my truck in to have a recall checked. My salesman met me at the service center and I was taken care of quickly and notified by email as soon as it was complete. More
by Denise
Employees Worked With
Sean
October 23, 2019
Looking at new cars Will has always gone out of his way to make sure you get what you want in the make and model and color of vehicle. Will has always gone out of his way to make sure you get what you want in the make and model and color of vehicle. More
by Willhelm
Employees Worked With
William Philips
October 22, 2019
Best place EVER! Want a great experience go to this dealership! Wonderful experience from front to back couldnt be more happy with my buying experience here. I mean i Want a great experience go to this dealership! Wonderful experience from front to back couldnt be more happy with my buying experience here. I mean it go here! More
by Duan
Employees Worked With
Other Employees :
Greg Stegman, Braden Minton, Brian Robinson, Marco Aguilar, Byron Nelson, Michael Grissom, Jose Castillo
October 22, 2019
Great Deal on a 2020 ST Michael Grissom and Kevin really did their best to make sure we got a deal we were comfortable with. We didn't haggle back and forth, I let him know Michael Grissom and Kevin really did their best to make sure we got a deal we were comfortable with. We didn't haggle back and forth, I let him know where we needed to be and if we could get there on price, we would purchase immediately. Needless to say, we bought a car later that day. The paperwork side was seamless and really easy. I do wish the finance side and maintenance packages were a little more forthcoming on the costs of front but all in all, we will definitely be back. More
by bigj1834
October 20, 2019
Outstanding Customer Service & Financing We had outstanding customer service with our sales rep. Ian Stegman, we were in and out so quick. The car was perfect! The Financing Manager Billy H We had outstanding customer service with our sales rep. Ian Stegman, we were in and out so quick. The car was perfect! The Financing Manager Billy Harvey made the financing portion very painless. More
by Vickie Gould
October 18, 2019
Excellent Martin is a great salesman, excellent customer service... and goes above and beyond to get you in the vehicle you want! Juan in finance is great too, Martin is a great salesman, excellent customer service... and goes above and beyond to get you in the vehicle you want! Juan in finance is great too, he will explain the whole contract very thoughout the process so you know what you're signing. More
by Felipe E.
Employees Worked With
Martin Rivera
