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Randall Reed's Planet Ford
Humble, TX
3,217 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,217 reviews
January 05, 2023
Have always got great service JT has always taken care of my needs have always gotten great service my needs have always gotten great service More
by Is112048
January 05, 2023
Outstanding service as always! This is the 3rd vehicle I have purchased from Mark and his team! Process was simple and easy! This is the 3rd vehicle I have purchased from Mark and his team! Process was simple and easy! More
by jay
January 05, 2023
My salesman Michael was excellent, polite, informative, but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what I was promised would take 30 min took 2-1/2 hrs. Buying a car takes way too long. my first car lease took 4 hours. More
by ireyfamily
January 01, 2023
It’s in a good location. The people are friendly and ready to help. Laid out nice. The people are friendly and ready to help. Laid out nice. More
by bopinner
December 28, 2022
Service is excellent. The service people listens and are willing to help. The service area is very clean. The service people listens and are willing to help. The service area is very clean. More
by Keisha
December 27, 2022
Planet Ford 59 is an amazing dealership with extraordinary customer service. Everyone was very helpful and kind during the whole process. Made things super easy. Thank you Planet Ford 59. extraordinary customer service. Everyone was very helpful and kind during the whole process. Made things super easy. Thank you Planet Ford 59. More
by Jennifer
Employees Worked With
Billy Harvey, Rey Calderon, Lyndi Sage-Walker
December 21, 2022
Kelli Campbell was the individual that helped me out. She never made me feel rushed and she made sure I knew what was going on. Her ability to connect with her customers really shows she loves what she d She never made me feel rushed and she made sure I knew what was going on. Her ability to connect with her customers really shows she loves what she does. She kept me updated at all times and made me feel at ease during the entire process. I've had to deal with dealerships before and the experience was always poor. I went in with the expectation that I was going to have a difficult time. However, her upbeat attitude and knowledge really exceeded all expectations and I really appreciate her for helping me through the process. More
by mtm0155
Employees Worked With
Kelli Campbell
