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Randall Reed's Planet Ford
Humble, TX
3,239 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,239 reviews
March 06, 2020
Purchased 2020 F-350 Powerstroke Diesel What a truck!! Great experience. Ken, Ryan, Kevin, Frank, and Yusef all did a great job. Got the truck I wanted. Very happy!!! Patiently answered What a truck!! Great experience. Ken, Ryan, Kevin, Frank, and Yusef all did a great job. Got the truck I wanted. Very happy!!! Patiently answered all of our questions. Test drove multiple vehicles to make sure we were getting exactly what we wanted. Overall a 5***** rating for Randall Reed Planet Ford. Time to hit the road with that fifth wheel rolling down the highway. More
by richard.casebolt
Employees Worked With
Other Employees :
Ryan from pre-owned did a great job on our very first visit, and Frank "the closer" brought it home! Yusef patiently explained everything about the technology in the truck, twice! Once for me, once for my wife., Stuart McKenry
March 05, 2020
recall By mistake I made my reservation in another Ford but I was intended to reach Randall Reed's. Despite of my error they took real good care of me, even By mistake I made my reservation in another Ford but I was intended to reach Randall Reed's. Despite of my error they took real good care of me, even this was for a a free recall. I was also surprised with the extremely fast service and the excellent attention of my adviser (Mark Mundy). I can say that it was a great and fun experience! From now on I'm only taking my car to this place. More
by Luis
Employees Worked With
Mark Mundy
March 05, 2020
Great Service! We were very pleased with the service department and especially with Mark who handled all correspondence between us and the mechanics who worked on th We were very pleased with the service department and especially with Mark who handled all correspondence between us and the mechanics who worked on the truck. More
by pennyweb21
Employees Worked With
Mark
March 03, 2020
Great Attention to customer Byron and Lyndi were very helpful during the purchase of the new vehicle, always very professional and supportive during the entire process. Big Thank Byron and Lyndi were very helpful during the purchase of the new vehicle, always very professional and supportive during the entire process. Big Thanks guys. More
by Jetta2019
March 02, 2020
This dealership had extremely fast service and very friendly people! I would highly recommend this location in humble to anyone needing work done in their vehicle! friendly people! I would highly recommend this location in humble to anyone needing work done in their vehicle! More
by Ashlee.whelihan
Employees Worked With
Other Employees :
Nick Lang, John 'JT' Thomas, Brian Smith
February 29, 2020
Smooth & Easy Had a collision on a Thursday, Randall Reed worked seamlessly with the insurance company to accept my vehicle for repair on Friday, then completed the Had a collision on a Thursday, Randall Reed worked seamlessly with the insurance company to accept my vehicle for repair on Friday, then completed their quality service within the 3-day time frame in which they committed. Additionally, the 2 different staff members that I interreacted with during scheduling/drop-off and pickup were very polite, thorough, and attentive. Great experience. More
by Beatle
February 29, 2020
(3) Factory Recalls. Once an appointment was made, I was informed it could take up to 2 days. 7 hours after dropping off my vehicle I was contacted buy my Service Technic Once an appointment was made, I was informed it could take up to 2 days. 7 hours after dropping off my vehicle I was contacted buy my Service Technician (JT) informing me that it was ready to be picked up. I really needed my vehicle so thanks Randall Reed and thanks JT! More
by donniebyrd
February 28, 2020
Best dealer you could ever buy a vehicle from. The were fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. fast, accurate with answers, and very very helpful with my purchase. The staff was so nice and everyone was welcoming. More
by Geremy Washington
February 28, 2020
Randall Reed's Planet Ford - Humble TX I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, I highly recommend Irma Velasquez, Service Advisor. She had a smile on her face, a great attitude and made sure that my drop off was quick and easy, as well as had a shuttle driver available for me to get back to my office. Kudos Irma! - 3rd F150 thru this dealership! More
by markmillshq
Employees Worked With
Irma Velasquez, Service Advisor
February 28, 2020
Employees were very helpful and professional. They had an answer for any and all questions I had. Overall great experience and would recommend these guys to anyone answer for any and all questions I had. Overall great experience and would recommend these guys to anyone More
by rolleben
Employees Worked With
