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Randall Reed's Planet Ford
Humble, TX
2,808 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
February 07, 2024
Worked with Richard Fuller. Was a friendly and efficient experience done primarily all virtually. I would absolutely recommend for anyone to purchase through this dealership a Was a friendly and efficient experience done primarily all virtually. I would absolutely recommend for anyone to purchase through this dealership and give Richard a call. More
by mcguffincatering
Verified CustomerEmployees Worked With
February 06, 2024
Very dishonest, told me they couldn't come down a penny in the car, received bad news about wife's illness, couldn't drive anymore, didn't get the car, next day they dropped the price $900. Would never pur in the car, received bad news about wife's illness, couldn't drive anymore, didn't get the car, next day they dropped the price $900. Would never purchase from them and I purchased from them before.. never again, if you're looking for vehicle, shop elsewhere in Houston. Very dishonest dealer More
by tedford.us
Employees Worked With
February 06, 2024
I had a great experience. Everything went very smoothly. My salesman had everything ready to go when I got there. He was excellent. Everything went very smoothly. My salesman had everything ready to go when I got there. He was excellent. More
by CHRISTINELEAHRYAN
February 06, 2024
I was lied to to close a deal would not recommend these liers to anyone. liers to anyone. More
by BRADSTEVENS2803
Employees Worked With
February 06, 2024
Planet Ford was very helpful working with me in my particular situation purchasing a new vehicle. particular situation purchasing a new vehicle. More
by tonycass1230
Employees Worked With
February 05, 2024
The dealership was helpful / polite in making my purchase. The salesman, Jarrod Williams worked hard in making the transaction. Of course my payment is not what I was looking for but I did it. (h purchase. The salesman, Jarrod Williams worked hard in making the transaction. Of course my payment is not what I was looking for but I did it. (hopefully with no regrets in the future trading) Overall, Planet Ford has been pleasant to work with. More
by RADCLIFF_DEBBIE
Employees Worked With
Jarrod Williams / Matt Henry
February 05, 2024
the time for the return of our work vehicle was not kept promised. delayed our work productivity. was not willing to compensate us a loaner vehicle. After explaining the holdup of our business delay was cau promised. delayed our work productivity. was not willing to compensate us a loaner vehicle. After explaining the holdup of our business delay was causing. Never given us a straight answer when we asked about the cause of the problem only told that the software from Ford wasn't formatting the way it was should. More
by WBOYD0
Employees Worked With
Tim Z
February 05, 2024
Great service from the beginning if internet to in person at the dealership salesman kenadi was the best overall best experience I've ever had purchasing a vehicle!! at the dealership salesman kenadi was the best overall best experience I've ever had purchasing a vehicle!! More
by mattkenneth959
February 05, 2024
Friendly and helpful. Worked with me to get the payment I needed. Wait was a little long when we picked the vehicle up but everyone was up front and easy to work with. Worked with me to get the payment I needed. Wait was a little long when we picked the vehicle up but everyone was up front and easy to work with. More
by DAffleck
Employees Worked With
Oliver Matias
