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Randall Reed's Planet Ford
Humble, TX
2,809 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,809 reviews
Verified Customer
February 03, 2024
I hate these ratings exercises but realize they can help. Most of the time I simply trash them but my last visit was made good by Steven Bishop. He went out of his way to help...even calling me later to give Most of the time I simply trash them but my last visit was made good by Steven Bishop. He went out of his way to help...even calling me later to give me information i had asked about. I am a bit frustrated with Ford though. I have had Fords for years and have never seen so much problems with my truck. The display screen comes on when it get around to it opting to stay blank or not coming on for miles down the road. More
by DESIGNSBYMILLER2
Employees Worked With
Steven Bishop
February 03, 2024
Love my brand new explorer XLT. It’s a perfect fit for our family and had a great experience getting it all taken care of. It’s a perfect fit for our family and had a great experience getting it all taken care of. More
by britnispellman1128
February 03, 2024
1.5 week for a tailite issue. Then used my truck as a service truck and placed over 110 miles on it. They never did the two recalls that I ask that they do while they had it even though they told me the service truck and placed over 110 miles on it. They never did the two recalls that I ask that they do while they had it even though they told me the truck was ready. Wanted to know if I could wait possibly 4 hours for those to be performed. Very disappointed and will nit be recommended anyone to this location. Doggett and automation - never used my truck as a parts truck and they did the work that was asked to be performed each time and within a reasonable time. More
by txmark11
Employees Worked With
Mark
February 02, 2024
jp is the man. will definitely recommend him to future cust omers. plesae let me know if you need anything else. will definitely recommend him to future cust omers. plesae let me know if you need anything else. More
by ClayBonilla
Employees Worked With
