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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,365 Reviews
Call Service Center (281) 319-9600

1,365 Reviews of Randall Reed's Planet Ford - Service Center

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July 12, 2023

Nice service Joseph was helpful thank you I always go to same location and always good service. More

by CHECKOUT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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July 12, 2023

Ready to take me in & let me k kw what needed to be done & how long. Honored battery warranty & replaced it free & free labor!🤗 More

by JSTOKES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidsaric (sp?)
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July 12, 2023

Great service. Would definitely recommend! Yes yes yes yes yes yes yes yes yes yes More

by marlaebarb
Recommend Dealer
Yes
Employees Worked With
Darren Urie
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July 12, 2023

Five weeks to get it fix and frequent call on my part. The body work is very good. More

by EP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Gerber
2.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

Mark was very courteous and addressed my situation promptly. I will return for future service needs. More

by BERNARDKADLUBAR0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lundy
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July 11, 2023

Came in for an inspection on a Ford Explorer that I recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for servic More

by RSA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
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July 11, 2023

BECAUSE I RATE AN 1 BECAUSE I BROUGHT MY CAR FOR AN TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING More

by CLEMNELSON63CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name but i know him when i see his face
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July 10, 2023

Bad communications with me on status. Don’t like upwelling and delaying completion agreed time. More

by jwbutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
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July 10, 2023

Excellent staff and workmanship. Never a problem with these people. Will come back the next time. More

by ROBMI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Made appointment for 15k maintenance when I got there they said 1st come 1st serve? 3hrs later my car was ready as I waited. More

by JOD333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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