Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
July 01, 2023

Kelly cambell was awesome…. Wait time on me getting my work van back not so great but overall it was geeat More

by valtierra_maria91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly cambell 5 stars
July 01, 2023

My vehicle was serviced & I still have continuous issues. It’s unbelievable to still have issues knowing I have a new engine installed More

by ruiz.gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell , Samantha
July 01, 2023

After buying my dream truck, the service department was so helpful in getting all the components I wanted. Super helpful and amazing. More

by AMANDABETH0484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Kelli is always very professional and focused on taking care of my truck. She's knowledgable and helps me make good decisions on my truck More

by WEBB.PEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
July 01, 2023

Excellent services and customer care. Explained what was needed for my car and the upcoming service date. More

by ETHEL.DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 01, 2023

Professional friendly service. Sales staff to the service department is always working to ensure satisfaction. 👏👏 More

by RICKY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : “Crazy” Richard Benitez. get er done. Go astros , John 'JT' Thomas, Brian Smith
June 30, 2023

Kelli always provides excellent service in all manner of ways. Hope to engage with her when I come back to get the rear brakes on the F-150 fixed…I’m impressed with Planet Ford! Semper Fi! More

by JOHNHEIMBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
June 30, 2023

Great service, friendly people, stand behind their parts and their word. Would recommend my family to the for sure. More

by PSEHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
June 30, 2023

After my oil change my oil pressure light came on! ! I forcing me to take my car back the following day because I did not feel comfortable driving my vehicle with that light on! I am now car less! More

by MS.MIRANDAALLEN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joseph
June 30, 2023

tim was great keep up the good work he took care of my needs and answered all of my questions More

by richardrea9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in service dept.
...
102
...