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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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June 22, 2023

Love the truck. Thanks for the experience and can’t wait to be back again. More

by RTAPSCOTT2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
June 21, 2023

The customer service people was nice and friendly. The services offered was very helpful and fast. More

by BROWNJOAN246
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
June 21, 2023

Oil leaking from my truck from technician not cleaning up after himself, also found a oil spot in my driveway after getting a oil change, had smudges left on my truck, More

by MEJIA7955
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 21, 2023

Everything was done quickly and accurately. The wait time to get my vehicle back was less than a day! More

by SHANNAWIDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie
June 21, 2023

Francisco Lona was great, and he went the extra mile to help me thru my truck repairs. More

by BLANK1954
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Jarrod William made us feel very welcome. He under stood what we were looking for in a SUV. He showed us every feature on the SUV and plus more. Jarrod Williams Needs a photo so I gave g More

by japetter18188
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JARROD WILLIAMS - SALES.. HE NEED A PHOTO
June 20, 2023

Dealership staff were very professional, friendly, and quick. Service bay areas were well organized. Great Job!! More

by carlosfrancis41
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Service writer was the best ever at planet ford! He made his mission to get my f150 Lightning serviced carefully, and had it fully charged when I arrived to pick it up. Paperwork took 2 minutes and More

by PATvonKingwood
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
TJ
June 20, 2023

Mark was great. He was ready at the agreed time and got my recall issue resolved quickly More

by Bronco2021
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
June 19, 2023

I work more with the commercial department. I see there are not listed an as part of Ford they play a huge role. I am thanking the commercial department for ALL that they do from service in the More

by CGANDARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFF STAPP, LUIS MARTINEZ, CAYLEY STAPP, MICHAEL WILSON, CARLTON COOPER, HANK, CAMERON, RUDY
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