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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,324 Reviews

1,324 Reviews of Randall Reed's Planet Ford - Service Center

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July 05, 2024

I received good and fast service. I will go back for future service needs. Thanks! More

by TRACI.MATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

I’m always greeted when I come in and I usually don’t have an appointment so very kind of them to get to my vehicle in a timely manner. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
July 05, 2024

I had a wonderful experience around the Reed for service department was really professional and very informative and got my vehicle fixed in a timely fashion. I would recommend run Reed forward to my friend More

by mtkwebb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

The service is great. The sales people are very knowledgeable and courteous. It's been an overall great experience for me. More

by TaKeia Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
July 02, 2024

Brought in my car for service and was in/out in no time. I dealt with Service Advisor Cody Kamman, first thing he asked me, how was my day going. Then offered me some water and kept me posted as to the st More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kamman
July 01, 2024

Rickey provided excellent service for my F-150. Most identifiable was the detail he and his team exhibited in getting to the cause of why my air conditions was not functioning to top capacity. More

by RLDA5505
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Janeau--Quick Lane
June 30, 2024

My truck had complex dues system issues. The technicians quickly analyzed the problem and recommended the appropriate course of action. My service writer, Mark Mundy kept me informed complet More

by Larry Meador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy -5 Stars
June 29, 2024

Tim Znidarsic was able to communicate with the insurance company several time to provide all of the information they required to cover my claim. Excellent service. More

by BRIANSEILER83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
June 26, 2024

Rickey Janeau and the Quick Lane technicians did and excellent job of diagnosing and repairing the issue. Through the entire process Rickey kept me informed on the progress with the repair. The valet More

by RLDA5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey Janeau--Quick Lane
June 25, 2024

We came in for a routine oil change and to replace windshield wipers. We left "Happy campers". The work was done to our satisfaction and the customer service was bar none! We found Kelli to be bot More

by Sharps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
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