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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,324 Reviews

1,324 Reviews of Randall Reed's Planet Ford - Service Center

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June 24, 2024

Always excellent service by Stewart and JP. 10th purchase and always happy. I have been doing business foplanet ford 59 and am always satisfied. More

by garytomasino61
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Quick and convenient, I dropped my Bronco off and had all of the warranty work done along with an oil change. Regular upkeep. More

by dedios6977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Randall Reed Planet Ford Service Department provides the best customer service. Ned Shortsleeve always takes care of my vehicle needs. More

by juansaldivarsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 23, 2024

Very good every did a great job the service was really good restroom very clean More

by peralesantonia6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

Guy was an awesome salesman! I was with my family and he treated them great as well! Thanks again Guy! More

by michellemar2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2024

They delivered what was agree to. I didn’t feel pressure during my deal. Guy Guidry, was helpful thru the process. More

by kurtprimeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
June 21, 2024

The dealership has highly knowledgeable people at every position. Employees are polite and considerate. The lounge is very enjoyable! More

by furnaceman48154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Everything was great I went to get my oil change but they did forget to put my sticker for my next oil change and the mileage I’m glad I noticed since I live more than an hour away I would’ve been mad if I More

by Alberto120hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service guy that helped me was great he was able to get my sticker right away and the oil change didn’t take as long as it did the last time I was there .
June 16, 2024

They fixed my window (quit working). They also performed 2 recall notices while they had it. More

by dennis.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont recall
June 15, 2024

Always have a good experience with them working around my schedule to get my truck in and repaired More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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