Randall Reed's Planet Ford - Service Center

Terrible service. The worst we’ve ever had. Car was brought in for service and there for 2 weeks with an appointment. Upon pick up seat did not work. Engine light came The worst we’ve ever had. Car was brought in for service and there for 2 weeks with an appointment. Upon pick up seat did not work. Engine light came back on and tire pressure sensor fail came on as well. Brought back in to be fixed again. Both sensors were supposed to be fixed but tire pressure sensor came back on. Was supposed to bring it in again for service when our son was in town from college. Attempted to call service advisor multiple times, no answer. Left messages with another employee to have him call us back- no call back. I’d give this service department zero stars. Not sure how they keep business besides just the name recognition. We’d never use Randall Reed again. We will drive elsewhere. More

Kind, Friendly, quick service and at home service is a game changer. Highly recommended. Thanks. game changer. Highly recommended. Thanks. More

Always excellent service and communication in addressing any issue. Definitely recommend them for any vehicle service. any issue. Definitely recommend them for any vehicle service. More

Steven bishop was the man, thank you for taking good care of my truck. Randall Reed’s Planet Ford is the best. of my truck. Randall Reed’s Planet Ford is the best. More

Randall Reed Service Department always takes care of my vehicle in a timely manner. Alyssa was very professional and kept me in the loop with what was going on with my vehicle. vehicle in a timely manner. Alyssa was very professional and kept me in the loop with what was going on with my vehicle. More

Great service and very prompt. my vehicle was repaired right away and properly without any issues my vehicle was repaired right away and properly without any issues More

Tim and his team has been great to work with in service. Highly recommend Planet Ford. Highly recommend Planet Ford. More

Desiree at the rental counter was very courteous and helpful. Had a great experience at Planet ford humble. helpful. Had a great experience at Planet ford humble. More

I will not go anywhere else excellent customer. I do recommend Randall Reed's Planet Ford in Humble TX to my family and friends. I do recommend Randall Reed's Planet Ford in Humble TX to my family and friends. More

"Always exceptional and attentive service! The quality of service continues to impress us! I want to express my deepest appreciation to Rodney from the Service Department. He is not only a w The quality of service continues to impress us! I want to express my deepest appreciation to Rodney from the Service Department. He is not only a wonderful person but also an outstanding professional!" More