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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,304 Reviews

1,305 Reviews of Randall Reed's Planet Ford - Service Center

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December 15, 2023

Best Service Department I have ever found! Will not take my F-250 Super Duty anywhere beside Planet Ford 59 as I know I can trust Ms. Kelli Campbell, Service Advisor and everything we be compl More

by SAFETYMAN0191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
December 14, 2023

Very impressive service. Everything promised was done, and completed. Loved getting a loaner- otherwise I would have been on foot! Thank you!! More

by HOLLYG4251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Munday
December 14, 2023

Body shop did a great job on my truck. The staff was very helpful and help me with my rent car. More

by DSVOBODA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

The last recall that was done messed up my sound system. It makes a loud buzzing sound when you turn the wheel far left or right. They said they couldn’t duplicate this which is a lie or they didn’t try. I More

by dustinbridges84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who worked on the car and don’t remember anyone I felt with a name.
December 13, 2023

It is a dealership that will get you out the door as fast as you come in! More

by davidvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

My wife and I wasn’t happy with some of the issues we incurred in visiting at this location . More

by jamescollins730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camron Harris very outstanding salesman 10 star for this young man.
December 13, 2023

Received part In a timely manner. Mark called me and set up an appointment. Very pleased with the service., Glenn prestridge. More

by GLENNP4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK
December 13, 2023

I am always satisfied with the excellent service I receive from Plant Ford’s Service Department. Kelli Campbell is always so attentive and responsive. Because of this, I’m really contemplating purchas More

by THURMAN.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
December 13, 2023

Great communication from advisor. I will recommend to other friends and family. Thank you for all your help. More

by Raymond.A.Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Great service. Just took 2 weeks due to backlog of vehicles to be done ahead of me More

by ADRIAN.QUICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
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