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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,316 Reviews

1,316 Reviews of Randall Reed's Planet Ford - Service Center

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March 24, 2025

Great service. Like the fact that they pick up my car and drop it off after service. Works best with my schedule. More

by estaychase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Steve Bishop is a rock star. He took care of my truck expeditiously and kept me posted as my service progressed More

by TIM@TIMSTAMPS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bishop
March 19, 2025

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed More

by MACHETEKILLERZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
March 18, 2025

Great job meets or exceeds expectations always a great value for the price of Parts and labor More

by johnaillsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Tim in the service department was excellent during my last visit for service. Highly recommended. More

by Doug G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
March 17, 2025

The Collision and Loaner dept staff were kind and professional. The only issue i had bad was that when i received my vehicle back the battery was dead. The battery was charged to start it and wass More

by CCASTILLO62876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Scherer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul
March 17, 2025

Henry was professional, friendly, and very helpful. We have been in contact with him for several years, and finally, we were ready to buy. Henry made the process smooth and pain-free. We would recom More

by TML90
Recommend Dealer
Yes
Employees Worked With
Henry
March 16, 2025

Service was completed promptly and Alyssa was courteous and remembered me from a previous visit More

by SHIRLEYCARLSON228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
March 15, 2025

Terrible service. The worst we’ve ever had. Car was brought in for service and there for 2 weeks with an appointment. Upon pick up seat did not work. Engine light came More

by BRKAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Bishop
March 15, 2025

Kind, Friendly, quick service and at home service is a game changer. Highly recommended. Thanks. More

by DLILY0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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