Randall Reed's Planet Ford - Service Center

Mark is always so helpful. All of your service employees are welcoming, kind and respectful. All of your service employees are welcoming, kind and respectful. More

I will never be returning to this dealership. The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, becaus The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, because they tried to add additional labor that was not necessary. I've been loyal to this dealership for years but have been repeatedly treated horribly in the last year. More

Y’all r very accurate when it comes to ur customers I like that keep up the good work like that keep up the good work More

So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at the dealership that’s too long especially when it was an oil change and a battery. More

Tim provided excellent service and support servicing my F-150 and helping get me back on the road. F-150 and helping get me back on the road. More

Great work done. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. More

I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More

Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone My purchase was made easy. Would recommend Planet Ford to anyone More

They were professional and helpful. I would recommend their services to anyone looking for automotive repairs. I would recommend their services to anyone looking for automotive repairs. More

Had to go back 3 times. They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machin They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machine and rebalanced. Same thing vibration. Tookto Discount Tires and they did road force balance and is good now. Mark did an excellent job keeping me informed and addressing concerns. I took it in to get recalls addressed and went ahead and had them take care of some maintenance . It was the craftsmanship I have problem with. Oil was changed and they didn’t reset life monitor. I reset myself. Not sure if work was done by Ford tech or was taken over to Quiklane for oil change and rotation. I have had issues with Quiklane before on my wife’s car. They said they rotated tires but didn’t because I marked them. More