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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,301 Reviews

1,301 Reviews of Randall Reed's Planet Ford - Service Center

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February 13, 2025

Since I purchased my vehicle planet Fords team has taken care of me. My servicing experience has been unmatched. Thank you all! More

by STEPHONS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

It was my first time going to this dealership and I love the experience, everything clear in the terms that make me buy my first truck. More

by saldanafrias
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Despite a few mishaps along the way, I want to give a special shout-out to Nathan for going above and beyond. Aside from him not having handled our deal, he delivered as promised. Nathan’s professionalis More

by ederardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

I highly recommend using mobile service department to service multiple vehicles at once. Specially if you have a fleet and is high in demand. Great for most recalls as well. The expertise and communicati More

by CGANDARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayley Stapp
January 30, 2025

My vehicle was picked up immediately I received an estimate within the first 24 hours. Vehicle was returned in my possession within 5 days. Outstanding work, Communication, performance. This dealershi More

by CGANDARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wilson
January 27, 2025

I bought a brand-new F350 DRW 4x4, and wow, what a truck! It’s everything I was looking for—Beautiful, powerful, reliable, and packed with amazing features. The whole buying experience was fantastic, and I o More

by Hot Headz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Fast and easy process to get my car serviced and warranty work done will be back for future service. More

by WAYO_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Great buying experience and really good people to work with! Would highly recommend Planet Ford do to their customer service and car deals. Thanks Planet Ford! More

by barrera.marco33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rain-Raiven
January 24, 2025

Sean Askey and Jaime Vanegas. Best guys to deal with ever. Thanks for the help, guys. Jaime is very knowledgeable with parts and Sean. Best Service writer, coordinator, and all ar More

by ANDREW.GREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Askew, Jaime Vanegas
January 23, 2025

Fast and easy process and customer service was an A+ even got a loaner vehicle. More

by WAYO_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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