Randall Reed's Planet Ford - Service Center

Everyone was very helpful and friendly and got the job done quickly so I was very pleased. done quickly so I was very pleased. More

Juan (JP) Perez, Billy Harvey, and the rest of the team worked diligently to make a deal that we could all agree on. Processing documents online made for a smooth pick up. Very happy with my new Bronco! worked diligently to make a deal that we could all agree on. Processing documents online made for a smooth pick up. Very happy with my new Bronco! More

My service writer Cj did an excellent job. I'm pleased with my service...And experience! I'm pleased with my service...And experience! More

Kenneth was very responsive and helpful throughout the ordering and buying process. It was a pleasure working with him and the team. ordering and buying process. It was a pleasure working with him and the team. More

Excelente servicio 👍 Muy amable el personal Su atención al cliente es muy buena 👌 Muy recomendable atención al cliente es muy buena 👌 Muy recomendable More

Very pleased with the interaction at time of arrival. They are extremely efficient and communicates well. They are extremely efficient and communicates well. More

Ned helped me from start to finish. I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely u I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely use again and recommend:) More

I love Planet ford as a dealer. I dont mind giving you a rating after service. But having to type at least fifteen words is a pain. I dont mind giving you a rating after service. But having to type at least fifteen words is a pain. More

At least the turn around time to receive my auto repaired back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I w back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I was for one reason or another in need of a car and the Salesmsn saw me as the best candidate for this vehicle, which was certified by Fird and have had an accident... all in a report that I got from a site where it shows you the history of the vehicle. I am not sure what the requirements from Ford are to certified vehicles but this is a degrading fact. More

The service was good. I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for similar parts so I can understand the delay. Also, I wasn't told until I dropped off my car that I may be charged a diagnostics fee of $180. This was not on my radar with either of the two phone calls I made prior to dropping off my car so I was caught off-guard which was not pleasant. The recall notice said "no charge". All worked out and recall was fixed at no charge. More