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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,303 Reviews

1,303 Reviews of Randall Reed's Planet Ford - Service Center

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August 12, 2023

Martin was great. He got my truck in and out around a tight schedule A+ More

by GAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Guevara
August 12, 2023

My experience was very splendid. The worker that helped me was very helpful and made my experience great. More

by KINNARDDOLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Mark
August 11, 2023

Tim was great. very responsive. The loaner was so helpful and the department was also great. Very easy and pleasant experience More

by LMCHARBONEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Z
August 11, 2023

CJ was good and explained what had to be done. Listened to me when I also discussed knowing how certain features of the vehicle were to operate. More

by kellyciprick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Planet Ford took very good care of me when I was in a difficult situation. More

by Jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Jose
August 11, 2023

Detailed and to the point services. Better than anyone’s expectations. Awesome work on the vehicle and very timaly More

by V.VALLE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
August 11, 2023

GM rude condescending has nothing important to say. Talks about his wife when trying to discuss an important issue. GSM used cars doesn’t attend scheduled meetings. Wish I was able to talk to someone More

by Bernadette Ratcliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Markel from used Great, Michael Grissom
August 11, 2023

The staff at Randall Reed in Humble has been superior and very efficient. Kelly has been so great to work with and we have been happy with our service. More

by HEIDILS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
August 10, 2023

I have problems in my car and it’s under warranty when I ask to fix it they said you have to leave your car with us for 7 days only to check the problem and they will not give me any car loaner to use it wh More

by SGM200
Recommend Dealer
No
Employees Worked With
The employee at service department refused to repair my car
August 10, 2023

They were unable to fix the problem and offered no alternate solution paths. They even tried to say it was normal. More

by mickeyw22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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