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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,318 Reviews

1,318 Reviews of Randall Reed's Planet Ford - Service Center

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August 15, 2023

It was and still is one of the best Ford dealerships I have ever seen or been to Great customer service More

by pondextermowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non
August 15, 2023

Consistently good service. I come here often and they recommend various services but don’t pressure. More

by BRINGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at Quick Lane
August 15, 2023

I always take my vehicle to this location for servicing. It is the Quick Lube Lane. More

by JUANITA.SIMPSON54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph in Quick Lube Lane
August 15, 2023

I truly have never had a better quality of service, and communication from a Service Advisor than Ms. Kelli at Planet Ford 59. I truly trust and respect Ms. Kelli and will only let her handle my service ne More

by JSTOOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

N/A- communication was fine, area was clean and they provided an update as work was being completed More

by SHAWNHALLORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

The absolute greatest Ford dealership in the country. I will remain a loyal customer. The service department is the best. The service manager is Jeff Stapp. This man goes out of his way to please the cus More

by DDAWESCHIEF54
Recommend Dealer
Yes
Employees Worked With
Jeff Stapp, John Centner
August 14, 2023

Mark in service was very efficient with my service request. I called him on a Monday morning with my issues and by mid-afternoon he had already gotten my rental lined up and my appointment scheduled. More

by mybugtay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
August 14, 2023

Never go anywhere else for service! Fast, Friendly, Fair. Always go the extra mile. Also purchase all my vehicles from P-59! More

by cnorton973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
August 14, 2023

Josh did a great job letting me know what to expect financially and time wise. More

by MTMCDAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Onken
August 14, 2023

john is very professional. food bar is good idea. i am satisfied with your dealership. More

by CCHDADX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
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