Randall Reed's Planet Ford - Service Center

Kelli was extremely helpful, and always makes sure we feel at home when coming here for service! feel at home when coming here for service! More

They were very helpful, professional and were able to help me get just the right vehicle I need. I highly recommend coming here, they will treat you like family. help me get just the right vehicle I need. I highly recommend coming here, they will treat you like family. More

Showed up before 7am to be first in line. Needed an oil change. By 7:10 ish vehicle was in possession of dealership. Was directed to the lobby. I sat there and waited until 9:05 when I was ca Needed an oil change. By 7:10 ish vehicle was in possession of dealership. Was directed to the lobby. I sat there and waited until 9:05 when I was called to make payment for services. Two hours for an oil change is not acceptable. I noticed all shop employees had a meeting at 8am. Not once was I notified or given an update on service. Shop employees show no sense of urgency. Often moping around and moving sluggishly. I sort of wish the window wasn't there to where I could see how de motivated shop employees are. With many other dealerships in the Houston Market, I will definitely explore my options and try my luck elsewhere. More

I did not have an appointment but was greeted right away by CJ. He wrote up my truck and was ready the same day. by CJ. He wrote up my truck and was ready the same day. More

Very professional and helpful. Highly recommend quick lane for all your service needs on your vehicle Highly recommend quick lane for all your service needs on your vehicle More

I always take my vehicle to this location for servicing. It is the Quick Lube Lane. It is the Quick Lube Lane. More

It was and still is one of the best Ford dealerships I have ever seen or been to Great customer service have ever seen or been to Great customer service More

Joseph and his team at Quick Lane always takes care of me and my truck in a timely and professional manner. I can always depend on him to get me back on the road. and my truck in a timely and professional manner. I can always depend on him to get me back on the road. More

Consistently good service. I come here often and they recommend various services but don’t pressure. I come here often and they recommend various services but don’t pressure. More

It will take me more than 15 word minimum to explain my experience I had at your dealership experience I had at your dealership More