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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,303 Reviews

1,303 Reviews of Randall Reed's Planet Ford - Service Center

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August 09, 2023

Great Service at Quick Lane. Air conditioning was lacking. Hot inside. Ricky and the crew always exceptional More

by REX.CHRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky at Quick Lane and Crew
August 09, 2023

Great service nice friendly staff service was completed it a nice timely manner excellent customer service highly valued More

by J.BARELA8146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
August 09, 2023

Very professional service they took good care of me and they were very friendly and helpful More

by biggdd46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

I took my 21 Explorer on Friday for a leaking shock (not a minor leak, it was leaving puddles in my driveway) and also the system recall. On Monday late afternoon, (when I called), I was then notified that More

by ANGEL3J99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
August 08, 2023

Planet 🌎 ford 59 In humble Texas is a Triple Crown dealership because they go above and beyond from the sales department thru there service department please 🙏 keep up the good work More

by BENITEZ356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

The dealership made it easier for me get all of the services done in one location. I really liked the convenience of being able to get after market products and services done for my new 2022 F-350. I More

by RLDA5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickey Janeau--Quick Lane
August 08, 2023

I have purchased several vehicles in the past but this was by far the best buying experience. JJ went above and beyond my expectations. More

by MTZ Renovations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Jose Solorzano
August 08, 2023

I have been going to quick lane in humble for all my oil changes. customer service is awesome. In the morning they have fresh hot coffee incase you have not had coffee. They service the truck in the bot More

by JUNIORAVLZ1391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris waller
August 08, 2023

Service was great tim greeted me with a smile he was awesome I would highly recommend tim More

by joelguerra4815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

When I got there right away my service advisor was super friendly and very easy to talk to He called me as soon as mi trucks was ready and was very polite He made me feel that they really want to help me More

by DAGUIRRE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I for get his name but he had a long Beard
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