Randall Reed's Planet Ford - Service Center

Kenneth was very responsive and helpful throughout the ordering and buying process. It was a pleasure working with him and the team. ordering and buying process. It was a pleasure working with him and the team. More

Everyone was very helpful and friendly and got the job done quickly so I was very pleased. done quickly so I was very pleased. More

At least the turn around time to receive my auto repaired back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I w back made up a little bit for the very up-setting situation that my car is a 2020 and has had so many problems... I was taken advantage off when I was for one reason or another in need of a car and the Salesmsn saw me as the best candidate for this vehicle, which was certified by Fird and have had an accident... all in a report that I got from a site where it shows you the history of the vehicle. I am not sure what the requirements from Ford are to certified vehicles but this is a degrading fact. More

The service was good. I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for I brought my car in for a recall. I was hoping for a same day turnaround but it was a 3 day turnaround. I understand many vehicles were coming in for similar parts so I can understand the delay. Also, I wasn't told until I dropped off my car that I may be charged a diagnostics fee of $180. This was not on my radar with either of the two phone calls I made prior to dropping off my car so I was caught off-guard which was not pleasant. The recall notice said "no charge". All worked out and recall was fixed at no charge. More

Ned helped me from start to finish. I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely u I couldn’t be happier. Took my truck in for shaking and flashing check engine light. We went ahead with repairs and so far so good! Will definitely use again and recommend:) More

Very pleased with the interaction at time of arrival. They are extremely efficient and communicates well. They are extremely efficient and communicates well. More

I love Planet ford as a dealer. I dont mind giving you a rating after service. But having to type at least fifteen words is a pain. I dont mind giving you a rating after service. But having to type at least fifteen words is a pain. More

I don't do reviews. It's a waste of my valuable time and thoughts It's a waste of my valuable time and thoughts More

Although I didn't have an issue with the service, the pricing was way too high. I had a new key made and they charged me $409 which included a $49.95 shop supplies/environmental fee. I would not recomm pricing was way too high. I had a new key made and they charged me $409 which included a $49.95 shop supplies/environmental fee. I would not recommend this place given the high pricing. More

They were very nice and on time. My wait time was very short. I am very satisfied. My wait time was very short. I am very satisfied. More